Crisis Counselor Supervisor, Bilingual

🕒 July 10

🗣️🇪🇸 Spanish Required

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Logo of Crisis Text Line

Crisis Text Line

201 - 500 employees

Founded 2013

🏥 Healthcare

🤝 Non-profit

🌍 Social Impact

💰 $23.8M Series B on 2016-06

Healthcare • Non-profit • Social Impact

Crisis Text Line is a non-profit organization providing free, 24/7 support for people in crisis. Through text messaging and platforms like WhatsApp, individuals can connect with trained volunteer Crisis Counselors who offer confidential assistance. The organization helps people manage issues such as anxiety, depression, and various forms of abuse, with a mission to move individuals from a state of distress to calm. Crisis Text Line also provides volunteering opportunities and bilingual support, supporting mental health awareness and promoting empathy and resilience in communities.

📋 Description

• Provide real-time guidance to remote volunteer Crisis Counselors • Perform active rescues when texter safety is imminent • Monitor conversations for training adherence and quality support • Assist in providing coping skills and exercise safety protocols

🎯 Requirements

• 3+ years of crisis intervention work experience beyond volunteerism • Fluent in English and Spanish (written & verbal) • Ability to work flex shifts as needed, up to 12 hours per week • Experience with G-suite and navigating online platforms

🏖️ Benefits

• Flexible work arrangements • Professional development opportunities

Apply Now

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