Technical Writer

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $69.6k - $84.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔏 Technical Writer

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CSC

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

CSC is the world’s leading provider of global business administration and compliance solutions, specialized administration services to alternative asset managers across a range of fund strategies, transactions involving capital markets participants in both public and private markets, domain name system management and digital brand and fraud protection, and corporate tax software solutions. We are the trusted partner of choice for more than 90% of the Fortune 500®, more than 90% of the 100 Best Global Brands®, and more than 70% of the PEI 300. Founded in 1899 and headquartered in Wilmington, Delaware, USA, CSC prides itself on being privately held and professionally managed for more than 120 years. CSC has office locations and capabilities in more than 140 jurisdictions across Europe, the Americas, Asia Pacific, and the Middle East. We are a global company capable of doing business wherever our clients are—and we accomplish that by employing experts in every business we serve. We are the business behind business®.

📋 Description

• Work with our team of Technical Software Trainers to write new content and confirm integrity of training materials in the product training repository. • Create customer communications that deliver content through a wide range of target audiences. • Create, edit, update, and manage training guides, eLearning courses, knowledge exams, training videos, certification documents, and case studies for Licensing and Tax software products. • Own the end-to-end lifecycle of 90+ training assets, with library expansion as a key priority. • Gather complex technical data and translate it into accurate, easy-to-understand content for a wide range of target audiences. • Edit, clarify, and proofread documents written by peers and subject matter experts in a timely manner. • Collaborate with SMEs, product managers, trainers, and instructional designers across US time zones to gather source material and ensure accuracy. • Participate across multiple platforms to ensure all documentation needs are met. • Build and maintain strong customer and stakeholder relationships through clear, professional communication.

🎯 Requirements

• Minimum of three years of experience writing or editing technical documents. • Four-year degree or certification in technical communication or a related field. • Experience using Microsoft Word, Adobe Acrobat, and image editing software (e.g., SnagIt). • Experience using SharePoint and similar platforms for documentation management. • Excellent written and verbal communication skills, with a strong command of professional American English. • Excellent time management and organizational skills with strong attention to detail. • Ability to learn new software applications quickly and work effectively with minimal supervision in a dynamic environment. • Ability to maintain focus and produce written content at the computer for extended periods. • Strong interpersonal skills, with the ability to adapt communication style to diverse stakeholders and use diplomacy and mediation to accomplish objectives.

🏖️ Benefits

• Annual success-sharing bonuses or commission plans based on individual performance. • Flexible working hours. • Remote work options in alignment with local regulations. • A range of support to colleagues with disabilities, ensuring necessary resources to thrive in their roles. • Tuition reimbursement. • Referral bonuses.