Manager, Care Management Operations

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Curana Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

⚕️ Healthcare Insurance

B2B • Healthcare Insurance

Curana Health is a healthcare provider focused on senior primary care and on-site clinical services in skilled nursing and senior living communities. The company partners with operators, payors, and Medicare Advantage plans to implement value-based care models, offering physician-led care teams, medical director services, care coordination (including RPM and APCM), behavioral health, and palliative care. Curana emphasizes reducing hospital readmissions, falls, and polypharmacy while improving resident satisfaction through integrated, community-based care supported by technology and payor partnerships.

📋 Description

• Supervise virtual and on-site care management staff (i.e., licensed practical nurses, registered nurses, and medical assistants) • Evaluate workload, priorities, and adjust allocation of time and resources to increase efficiency and effectiveness • Facilitate and lead team weekly meetings to discuss performance, upcoming training, and ensure the team’s alignment on new workflows as applicable • Review and approve payroll, track attendance, and oversee employee leave, FMLA, and call-offs • Ensure adherence to evidence-based care coordination practices • Review and support the development of care plans, ensuring clinical appropriateness • Collaborate with clinical leaders to align care management activities with organizational goals • Monitor post-discharge communications to assure continuity of care and prevent unnecessary readmissions • Partner with the Director of Care Management to ensure adequate staffing and maintain customer satisfaction by implementing and monitoring staff productivity and performance indicators • Perform quality assurance audits on virtual and on-site staff

🎯 Requirements

• Licensed Practical Nurse (LPN), Licensed Vocational Nurse (LVN), or Registered Nurse (RN) • Minimum 2 years in a supervisory or leadership role preferred • Proficient computer skills and exhibits knowledge in using various Microsoft Office applications • Excellent organizational and time management skills with the ability to prioritize tasks • Willingness to travel to local or out-of-state Senior Living Communities

🏖️ Benefits

• Professional development opportunities • Paid time off