Senior Product Manager – Dispatch & Driver Experience

🕒 April 21

🏢🏡 New York City – Hybrid

⏰ Full Time

🟠 Senior

✅ Product Manager

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Logo of CurbWaste

CurbWaste

WebsiteLinkedIn

11 - 50 employees

☁️ SaaS

🚗 Transport

🏢 Enterprise

💰 $6M Seed Round on 2022-08

SaaS • Transport • Enterprise

CurbWaste is a comprehensive waste management software solution designed specifically for waste haulers. Built by industry veterans with firsthand experience, CurbWaste offers a unified platform that consolidates multiple software needs into one. The platform includes features like order management, real-time fleet dispatch, automated invoicing, and data-centric reporting. Additionally, it integrates eCommerce and offers a user-friendly iOS and Android driver app. CurbWaste aims to streamline the operations of waste hauling businesses, making them more efficient and effective in servicing clients and managing routes.

📋 Description

• Own the product roadmap for Dispatch, Driver Mobile, and Routing — translating dispatcher and driver workflows into prioritized, well-scoped features the engineering team can execute • Drive the continued build-out of our route optimization engine, including universal optimization across order types, constraint handling, and dispatcher-facing recommendation UX that builds trust over time • Lead product development on the driver mobile app — improving stop workflows, GPS-based automation, turn-by-turn navigation, and the day-of experience for drivers in the field • Own the dispatch product surface area — from day-of planning and order management to real-time visibility and route execution — ensuring dispatchers have the tools they need to run operations confidently • Own the integration strategy for hardware and data providers that power field operations — including telematics, geofencing, camera systems, and scale integrations — ensuring CurbWaste surfaces the right data at the right moment in the workflow • Conduct ongoing customer discovery with dispatchers and drivers — shadowing workflows, running interviews, and synthesizing qualitative insight into sharp product decisions • Partner closely with engineering to define technical architecture tradeoffs, write detailed PRDs, and maintain high delivery quality across a complex, integration-heavy surface area • Establish and track feature-level success metrics — from route optimization adoption to driver app stop completion rates — and use data to inform what to build next • Work with Sales and Customer Success to close feedback loops, understand how the product performs in the field, and identify gaps that affect retention and expansion

🎯 Requirements

• 4+ years of product management experience in B2B SaaS, ideally in operations, logistics, or field service software • Deep familiarity with dispatch, routing, or fleet operations — either from domain experience or from shipping software in these spaces • Experience owning mobile product development, with a track record of shipping driver- or field-worker-facing apps that are adopted and used daily • Comfort with technical complexity — you can speak fluently with engineers about API architecture, real-time data systems, and third-party integrations without needing to be the one writing the code • Strong discovery instincts — you know how to get in front of users, ask the right questions, and synthesize what you hear into decisions that move the product forward • Ability to write precise, detailed PRDs and translate ambiguous problems into well-scoped engineering work • A bias toward action and delivery — you thrive in a fast-moving environment and know how to balance the long-term roadmap with near-term execution pressure • BA/BS required; background in engineering, logistics, or a technical discipline is a strong plus

🏖️ Benefits

• Flextime, recognition, and support for autonomous work. Enjoy flexible time off and generous learning and development opportunities to grow your career • Health benefits: Company-paid medical, dental, and vision

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