VP, Third Party Risk Intelligence Monitoring

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Logo of Customers Bank

Customers Bank

501 - 1000 employees

Founded 2009

🏥 Healthcare

🏗️ Construction

📦 Logistics

💰 Post-IPO Debt on 2019-12

Healthcare • Construction • Logistics

Customers Bank is a financial institution that offers a wide range of services to small businesses, individuals, and commercial clients. The bank provides products such as checking accounts, cash management tools, loans, and industry-specific solutions. Customers Bank prides itself on innovation, offering advanced technologies and a dedicated team to meet customer needs. They specialize in areas such as real estate financing, venture banking, alternative energy financing, and healthcare financial solutions. With a focus on proven reliability and a strong financial foundation, Customers Bank is committed to supporting the communities it serves through initiatives like renewable energy projects and affordable housing.

📋 Description

• Review and enhance the foundation of the TPRIM program regarding the building blocks of the program, such as: Policy Framework Standard Operating Procedures Contractual template language Risk appetite and scope Identify the “right” value metric • Operationalize the selected TP Cyber Risk Rating platform: Scope of vendor inventory Scope of the vendor risk profile to monitor Develop smart alerts notifications according to vendor scope and risk profile Identify and develop the proper data to report to Leadership Socialize the program with key internal stakeholders as well as a rollout introduction to our critical TPs • Eyes on Glass Cyber Risk intelligence monitoring: Respond to alerts Perform vulnerability risk assessments Conduct an Impact Analysis for certain alerts such as breaches and zero-day events Communication and collaboration to our internal stakeholders and the Targets Collaboration on Target Action Plans and time to resolve Interact with Customers Bank's vendor supporting the Cyber Risk Rating platform as an extension of the TPRIM Team Tracking open issues Notification to stakeholders Escalation Reporting Continuous Improvement

🎯 Requirements

• Minimum 7 years of knowledge of Third-Party Risk Management methodologies and regulatory guidance and/or risk management at a fintech organization. • Minimum 5 years of experience at a Bank, financial institution, larger corporation, or a fintech. • Bachelor's degree or equivalent experience. • Well versed in financial regulatory and supervisory expectations in the risk areas. • Expert level creative thinking and strong “on the spot” problem solving skills. • Hands-on experience with executing on a Third-Party Risk Management program. • Proven experience in contract management, being able to read a contract and understand and communicate contractual provisions and the impact to risk. • Excellent verbal, written, and interpersonal communication skills with the ability to explain programs, features, policies, and procedures to Customers Bank employees, customers, and business owners. • Previous leadership experience that included mentoring junior employees. • Self-starter with the ability to work independently. • Familiarity with vendor technology risk assessment controls and associated subdomains (i.e., information security, business continuity, etc.) or similar experience in related IT-audit or IT-audit support roles. • Familiarity with the current regulatory environment on Technology-related Vendor Risk for financial institutions, i.e., OCC 2013-29, FFIEC BRP/DR Handbook, FDIC guidance. • Demonstrated understanding of information security, business continuity/resumption, compliance, financial analysis, legal, and audit are preferred skills/knowledge requirements. • Ability to take initiative and perform in a challenging, agile, fast-paced technical and business environment. • Ability to maintain confidentiality. • Above all, a desire to learn and a passion for third party risk management. • Familiarity with AI and automation tools that support productivity, workflow efficiency, and client engagement. • Certified in third party risk or other risk domains (CRVPM, CTPRA, CERP, CRISC). • Project Management Professional (PMP), Certified Information Systems Auditor (CISA) or Certified Information Systems Security Professional (CISSP) or relevant IT certifications and credentials a plus. • Third party risk tool or GRC experience.

🏖️ Benefits

• Personal development plans

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