
1001 - 5000 employees
Founded 2000
🛍️ eCommerce
🛒 Retail
👥 B2C
eCommerce • Retail • B2C
Custom Ink is a company that specializes in creating custom t-shirts and promotional products with fast and free shipping, and all-inclusive pricing. They offer a variety of products including apparel like hoodies, sweatshirts, and hats, as well as promotional items such as drinkware, bags, and technology accessories. Custom Ink provides solutions for group ordering, fundraising, and inventory management, along with the ability to create online storefronts. Their services also include creating and shipping custom branded boxes globally, making them a comprehensive online supplier for custom merchandise and branded items.
🔥 0 minutes ago
🏄 California, Colorado, +24 more states – Remote
💵 $57k - $69k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
⚙️ Operations
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1001 - 5000 employees
Founded 2000
🛍️ eCommerce
🛒 Retail
👥 B2C
eCommerce • Retail • B2C
Custom Ink is a company that specializes in creating custom t-shirts and promotional products with fast and free shipping, and all-inclusive pricing. They offer a variety of products including apparel like hoodies, sweatshirts, and hats, as well as promotional items such as drinkware, bags, and technology accessories. Custom Ink provides solutions for group ordering, fundraising, and inventory management, along with the ability to create online storefronts. Their services also include creating and shipping custom branded boxes globally, making them a comprehensive online supplier for custom merchandise and branded items.
• Managing day-to-day order operations, including placing, monitoring production, and tracking print orders with suppliers • Monitoring inventory levels and coordinating with vendors on stock issues or replenishments • Responding to customer inquiries, supplier questions, and shipping/timeline concerns • Handling support tickets related to order fulfillment and delivery timelines • Partnering cross-functionally to coordinate special projects and ensure timelines are met • Monitoring and managing the inbound order queue to maintain smooth workflow • Quoting fulfillment projects and tracking production milestones to ensure on-time delivery • Staying informed of industry best practices in printing, shipping, and fulfillment
• 2+ years of experience in operations, logistics, or customer service roles • Strong project management and communication skills • Comfort working in fast-paced, remote team environments • Proficiency with tools such as Excel/Sheets, Slack, and CRM/ticketing systems • An action-oriented mindset with the ability to work independently • Familiarity with shipping and fulfillment processes a plus
• Generous Paid Time Off: Recharge with flexible paid time off policies and major paid holidays. • Comprehensive Health Coverage: Complete Medical, Dental, and Vision coverage at a low cost through a PPO or HDHP plan to support your and your family’s well-being. • Employee Wellness: Access to virtual medical consultations through MDLIVE, and mental health services through some of our preferred partners. • Family-Friendly Benefits: Up to 14 weeks of fully paid parental leave for birthing parents (6 weeks STD + 8 weeks of parental leave) and 8 weeks of fully paid parental leave for non-birthing parents, adoption assistance, pet insurance, caregiver leave, and fertility benefits. • Financial Wellness: Build for the future with our 401(k) plan featuring company matching, employer HSA contributions for eligible plans, Life & AD&D insurance, flexible spending account options, and resources to help you manage life’s financial moments. • Professional Development: Grow your career with access to training programs, certifications, and tuition assistance.
Apply Now🔥 1 hour ago
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