Account Representative

Job not on LinkedIn

🔥 2 hours ago

🏄 California – Remote

🏄 California – Remote

💵 $21 - $44 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Serves as day-to-day contact for customers - supports customer-level questions and requests on enrollment, claims questions, escalated issues, onsite meetings, educational sessions with students; serves as a liaison between Aetna Student Health and the customer. • Identifies constituent-specific service issues, identifies solutions and may lead resolution of issues working with other areas. • Provides constituents with Aetna policy, plan design and benefit changes and network updates including analysis of impact. • Collaborates with account management team to achieve growth/renewal objectives; may assist in preparation and delivery of renewal packages. • May support plan administration activities, including installation, open-enrollment, health fairs, plan set-up, eligibility, billing and drafting by working proactively with support areas; signs-off on ID cards. • Some support activities could require attainment of state licensure to sell Insurance products. • May assist in constituent training on product and policy questions. • May take initial calls for direct sales requests and forward requests to appropriate sales staff. • Assist teams with processing RFP’s, as needed. • Creates collaborative partnerships with sales to develop a comprehensive growth strategy for assigned book of business that is aligned with customer’s objectives, financial position and employee benefit strategy while providing cross-sell opportunities and profitable revenue and growth to Aetna.

🎯 Requirements

• 3 years of relevant industry experience • Outstanding written and oral communication skills • Knowledge of Word, PowerPoint, Excel, Salesforce.com • Exceptional project management skills, problem solving, and attention to detail • Exceptional relationship-building skills • Demonstrated planning/organizational skills; ability to work on many issues at once and to prioritize work • Bachelor’s degree in business or equivalent work experience

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • other resources, based on eligibility