Clinical Support Coordinator – Specialty Nursing

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🐊 Florida – Remote

🐊 Florida – Remote

💵 $17 - $28 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Provide non-clinical administrative support to clinical teams • Ensure timely, accurate, and efficient coordination of patient care activities • Serve as a key partner to nurses, pharmacists, providers, and internal business partners • Manage administrative workflows, maintain patient records, coordinate documentation, and support therapy-related processes • Deliver exceptional customer service while ensuring compliance with company policies, regulatory requirements, and quality standards • Improve operational efficiency and support positive patient outcomes

🎯 Requirements

• High school diploma or equivalent required • Experience in healthcare administration, specialty pharmacy, or a clinical support environment preferred. • Strong organizational, time management, and multitasking abilities. • Excellent verbal and written communication skills. • Proficiency in Microsoft Office and healthcare documentation systems. • Ability to work independently and collaboratively in a team-oriented environment. • Demonstrated commitment to quality, accuracy, and exceptional customer service. • Two or more years of experience in healthcare, specialty pharmacy, care coordination, or a clinical support environment. • Experience supporting specialty therapies, infusion services, or complex patient care programs. • Knowledge of healthcare regulations, including HIPAA, and an understanding of specialty pharmacy or infusion workflows. • Experience using electronic health record (EHR) systems and healthcare applications such as Epic, Microsoft Office Suite, and other clinical documentation platforms. • Strong analytical and problem-solving skills with a focus on continuous process improvement. • Excellent interpersonal, written, and verbal communication skills with the ability to build effective relationships across multidisciplinary teams. • Proven ability to work independently while collaborating effectively with cross-functional teams. • Experience with quality assurance, documentation review, data tracking, and reporting. • Customer-focused mindset with a commitment to delivering exceptional service to patients, providers, and internal stakeholders. • Ability to adapt to changing priorities and contribute positively to organizational change initiatives.

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • other resources, based on eligibility