CVS Health
10,000+ employees
Founded 1963
⚕️ Healthcare Insurance
🛒 Retail
🧘 Wellness
Healthcare Insurance • Retail • Wellness
CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.
Pharmacy Benefit Management Client Experience Manager
Job not on LinkedIn
🔥 0 minutes ago
🦬 Montana, North Carolina, +3 more states – Remote
💵 $47k - $122.4k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
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CVS Health
10,000+ employees
Founded 1963
⚕️ Healthcare Insurance
🛒 Retail
🧘 Wellness
Healthcare Insurance • Retail • Wellness
CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.
📋 Description
• Examine sales, account management, and business retention metrics • Control strategic business plans for accounts and customer relationships • Support profitable growth and other business objectives • Perform and support plan changes and ID card facilitation • Conduct inbound phone calls and complete documentation requests • Oversee prior authorization and accessibility processes • Resolve claims issues and manage manual eligibility adds and terminations • Facilitate and participate in external-facing meetings
🎯 Requirements
• 5+ years of experience in a pharmacy, PBM, or insurance setting • Certified Pharmacy Technician preferred • Basic awareness of problem solving and decision-making skills • Previous experience with Salesforce • Bachelor’s degree preferred • High school diploma or GED required
🏖️ Benefits
• Medical, dental, and vision coverage • Paid time off • Retirement savings options • Wellness programs • Comprehensive benefits package
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