Senior Analyst, Membership Strategy – Operations

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Transform raw data into actionable insights • Utilize SQL, Excel, Google Sheets, and PowerBI to extract and summarize data • Leverage reporting and analytics to answer questions that inform business strategy and operations • Make recommendations to key stakeholders and provide tools or data needed to support strategic operations • Manage end-to-end reporting portfolio • Be a subject matter expert in membership and engagement reporting • Lead the design, development and maintenance of routine reporting for assigned subject areas • Create metrics and reports to monitor success and identify opportunities for improvement across initiatives to improve appropriate financial membership • Partner with Clinic Operations, Product, Finance, Managed Care Operations, Population Health, and Executive leadership to drive membership initiatives • Translate open ended requests to proposed solutions • Tailor reporting and communication methods for different partner needs • Proactively navigate and communicate around changing or competing priorities

🎯 Requirements

• Minimum 2-4 years of experience • High level of organization and detail orientation • Experience collaborating on projects across multiple departments • Proficient with Microsoft Excel or other standard analysis tools (SQL, PowerBI, etc.) • Familiarity with Epic EHR • Strong intellectual curiosity and problem-solving ability • Ability to navigate leadership and operational complexities • Passion for excellence, willing to go the extra mile to achieve objectives and ensure consistently high quality work product • Quick learner comfortable with ambiguity • Strong accountability and discipline against timelines and deliverables • Collaborative working style, able to work cross functionally • Bachelor’s degree required • US work authorization

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families

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