Senior Analyst, Operations Strategy

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🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $47k - $102k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Develops and implements the National Traveler operations strategy, ensuring mobile clinician deployment is aligned with organizational coverage goals and client volume requirements. • Conducts routine research into travel healthcare industry benchmarks and best practices to ensure the program remains competitive in attracting and retaining high-quality mobile clinicians. • Delivers regular reporting on Traveler-specific performance metrics, highlighting trends in utilization, cost-to-serve, and geographic impact to keep stakeholders informed of program health. • Identifies opportunities to streamline traveler workflows—from licensing and credentialing across state lines to travel logistics—reducing operational friction and "time-to-market." • Utilizes data to identify key performance indicators (KPIs) that evaluate the ROI and operational effectiveness of the traveler pool compared to local clinician networks. • Partners with Recruiting, Credentialing, and Finance to develop strategic initiatives that support the rapid scaling and movement of clinicians to high-need regions. • Develops complex demand models and travel scenarios to forecast the headcount and "travel levers" needed to mitigate coverage gaps in emerging or underserved markets. • Identifies areas of concern regarding traveler retention or market saturation and recommends corrective actions to ensure a sustainable and scalable mobile workforce. • Serves as the subject matter expert for National Traveler operations, encouraging best-practice sharing across the broader Operations and Network teams.

🎯 Requirements

• 3–5 years in Operations Strategy, Workforce Planning, or Program Management (experience with mobile/traveling workforces is a plus) • Excel - Candidates should be comfortable using intermediate to advanced functions (e.g., VLOOKUP/XLOOKUP, Pivot Tables, Index/Match) • Google Workspace Proficiency: Ability to utilize the Google Suite (Sheets, Docs, Slides) for cross-functional collaboration • PowerBI & Data Visualization: Should possess basic skills in PowerBI to assist in delivering regular reporting on performance metrics

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs