Senior Analyst, Provider Standardization – Strategic Initiatives

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Lead and support projects related to provider standardization, provider experience, operational effectiveness, and data quality initiatives • Manage initiative lifecycles from intake through implementation, including requirements gathering, planning, execution, risk identification, stakeholder alignment, and sustainment activities • Track initiative progress and communicate updates, risks, barriers, and recommendations to leadership and stakeholders • Support execution of strategic initiatives and special projects as assigned • Evaluate current workflows and operational processes to identify inefficiencies, manual work, bottlenecks, and improvement opportunities • Support process mapping, root cause analysis, and development of future-state workflows where appropriate • Recommend improvements that improve accuracy, reduce turnaround times, enhance quality, and support scalable operations • Analyze operational trends, stakeholder feedback, and business needs to identify improvement opportunities and support recommendations • Partner with internal business teams, operational areas, and leadership to define objectives, requirements, risks, and expected outcomes for initiatives • Facilitate discussions, drive follow-ups, and maintain alignment across stakeholders throughout project execution • Support change management activities associated with new processes, implementations, or operational changes • Act as a liaison between operational teams, business partners, and supporting functions including reporting, technology, or implementation teams as needed • Support monitoring of operational performance through existing dashboards, metrics, and reporting processes • Help identify reporting gaps, business needs, and opportunities for improved visibility into operational performance • Assist in development of presentations, status updates, and executive-level summaries

🎯 Requirements

• 3+ years experience supporting or leading projects, operational initiatives, or cross-functional work efforts • Demonstrated ability to organize ambiguous work, solve problems, and translate business needs into actionable plans • Experience managing multiple priorities and coordinating work across stakeholders • Strong analytical, communication, and organizational skills • Experience using business tools such as Excel, PowerPoint, Visio, or similar applications • Ability to work independently while driving initiatives forward with minimal oversight

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • other resources, based on eligibility

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