Senior Analyst, Resource Planning

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Analyze and interpret operational data to ensure consistent and compliant operations that support the organization’s critical deliverables • Develop and manage staffing models to attract and cultivate top talent, ensuring continuous organizational growth and development • Coordinate the integration of resource management systems to optimize resource utilization metrics, ensuring the availability and accessibility of necessary resources for business operations • Assess the organization’s supply requirements to allocate resources—such as personnel, equipment, and supplies—effectively across various departments and facilities • Implement process improvements throughout the organization to enhance operational efficiency and compliance • Analyze financial data, historical trends, and operational needs to forecast resource requirements, ensuring alignment with budgetary parameters and the organization’s strategic objectives • Advise management on resource planning initiatives by providing recommendations on staffing levels, equipment utilization, and supply management to optimize resource allocation and enhance operational efficiency • Provide leadership and guidance to junior team members, fostering engagement, improvement, and growth to ensure high performance • Ensure that necessary resources are readily available to meet business objectives and maximize organizational productivity

🎯 Requirements

• Minimum of 3-5 years of experience in workforce management, analytics, or a related field • Proficiency in workforce management software (e.g., Verint, NICE) and advanced Excel skills for data analysis and reporting • Strong analytical and problem-solving skills, with the ability to interpret complex data sets and make data-driven decisions • Excellent verbal and written communication skills, with the ability to convey complex information clearly to various stakeholders • Demonstrated ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast-paced environment • Willingness to learn new systems and processes, with a proactive approach to professional development • Availability to work holidays and/or weekends as needed

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • other resources, based on eligibility

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