Senior Manager, Digital Product

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🔥 25 minutes ago

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Drive product adoption by partnering with stakeholders and bringing a strong understanding of the healthcare landscape and member needs. • Define and execute product strategy and roadmap for the Cost Estimator Tool, aligning vision to business goals and measurable outcomes. • Lead cross-functional collaboration across product, clinical, digital, engineering, data, and operations to deliver integrated, end-to-end solutions. • Guide teams through discovery, delivery, and ongoing optimization, ensuring the product delivers value for members and the business. • Use data, user research, and rapid experimentation to identify pain points, validate solutions, and improve engagement and usability. • Translate strategy into actionable epics, features, and user stories within a SAFe/Agile environment. • Identify and manage dependencies, risks, and tradeoffs to deliver on time while maintaining quality. • Define, track, and communicate KPIs and success metrics; use insights to drive continuous improvement. • Stay current on digital health and transparency trends, applying emerging approaches to improve the member experience and support better health outcomes.

🎯 Requirements

• 7+ years of product management experience, including launching and scaling consumer-facing digital products (healthcare experience strongly preferred). • 7+ years of experience translating business needs into clear product requirements and managing complex, evolving roadmaps. • Demonstrated ability to use digital engagement and behavioral data to generate actionable insights and measurable results. • 5+ years of experience working in Agile/SAFe environments, using tools for product tracking/reporting and leading cross-functional ceremonies. • 5+ years of experience leading cross-functional teams and/or large-scale programs delivering technological solutions. • 5+ years of domain experience in claims, plan benefit design, or related managed healthcare areas. • 3+ years of hands-on experience in cost estimation, cost transparency, or healthcare economics (health plan, provider, or digital health setting).

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • comprehensive benefits package

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