Senior Manager, Digital UX Design, Storytelling Writer

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🔥 0 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $106.6k - $213.2k / year

⏰ Full Time

🟠 Senior

✍️ Graphics Designer

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Leads cross-functional teams to define and execute UX narrative storytelling strategies, ensuring alignment with business goals and user needs. • Works with teams executing user research and usability testing to gather insights and validate design decisions for digital product narrative storytelling. • Creates story maps, draft copy, and works with designers on storyboards and animatics to communicate narrative design and storytelling concepts. • Checks with product managers and developers to ensure that UX narrative storytelling is implemented accurately and meet the desired user experience. • Acts as a top-level specialist in the UX narrative storytelling process, from concept to delivery, ensuring that projects are completed on time and within scope. • Consults on competitive analysis and stays updated on industry trends to inform the evolution of UX narrative storytelling strategies. • Communicates regularly with stakeholders to gather and prioritize requirements, ensuring that business objectives are translated into effective UX narrative storytelling solutions. • Coordinates narrative storytelling workshops and ideation sessions that focus on the generation of innovative solutions and promote creativity within the team. • Coaches a team of UX narrative storytellers, providing direction and guidance to facilitate the creation of intuitive and user-centered narrative storytelling experiences.

🎯 Requirements

• 7+ years digital work experience • Adept at problem solving and decision making skills • Adept at collaboration and teamwork • Adept at growth mindset (agility and developing yourself and others) skills • Adept at execution and delivery (planning, delivering, and supporting) skills • Adept at business intelligence • Bachelor's degree preferred/specialized training/relevant professional qualification.

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • other resources, based on eligibility