Senior Plan Coordinator Consultant – Employee Assistance Program

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🦌 Connecticut, Idaho, +1 more states – Remote

🦌 Connecticut – Remote 🥔 Idaho – Remote 🤠 Texas – Remote

💵 $18 - $38 / hour

⏰ Full Time

🟠 Senior

💼 Consultant

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CVS Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• Manage all aspects of Plan Sponsor implementations and ongoing support, including the accurate setup, validation, and maintenance of benefit and pricing data within a custom EAP platform. • Perform high-volume data entry from source systems while ensuring compliance with established setup standards and quality expectations. • Partner with key stakeholders, including Sales, Account Management, and other internal business teams, to proactively identify, resolve, and prevent issues while consistently meeting or exceeding customer expectations. • Gather and evaluate stakeholder feedback to support continuous improvement of processes, systems, tools, and resources. • Contribute to a culture of operational excellence by supporting process standardization, documentation, and quality improvement initiatives. • Identify process gaps and recommend workflow improvements that enhance efficiency, accuracy, and customer experience. • Maintain and distribute weekly, monthly, and quarterly operational reports with a high degree of accuracy. • Provide cross-functional team support during off-peak periods to ensure operational continuity and team success.

🎯 Requirements

• Experience in business operations, finance, healthcare administration, data entry, customer service, or a related field preferred but not required. • Recent graduates with strong analytical, organizational, and problem-solving skills are encouraged to apply. • Demonstrated ability to work accurately with large volumes of data while maintaining a high level of attention to detail. • Excellent communication, organizational, and problem-solving skills.

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • comprehensive benefits package designed to support physical, emotional, and financial well-being