Supervisor, Specialty Pharmacy Services

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🔥 11 minutes ago

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Logo of CVS Health

CVS Health

10,000+ employees

Founded 1963

⚕️ Healthcare Insurance

🛒 Retail

🧘 Wellness

Healthcare Insurance • Retail • Wellness

CVS Health is a leading American healthcare company dedicated to improving health access and affordability. The company focuses on a comprehensive approach that includes health services, health insurance, and pharmacy benefits management. Through its subsidiaries, such as Aetna and CVS Caremark, CVS Health offers a range of services that facilitate wellness, condition management, and affordable prescription drug coverage. CVS Health operates neighborhood pharmacies, provides mail-order pharmacy services, and manages specialty medication programs, aiming to make healthcare convenient and accessible for everyone. Driven by a mission to connect people with essential care services, CVS Health is committed to fostering healthier communities and supporting the wellbeing of all individuals.

📋 Description

• leverage strong organizational and interpersonal skills to lead and manage a team focused on Specialty Generics optimization • oversee Pharmacy Service Representatives (PSRs), Benefits Verification (BV) representatives, Work-in-Progress (WIP) representatives, and technicians to ensure efficient and compliant operations • participate in the hiring process • provide ongoing guidance, coaching, and direction to staff • manage team schedules • ensure adherence to standard operating procedures (SOPs) • responsible for staff training and development • problem-solving and follow-up • performance monitoring and evaluation

🎯 Requirements

• 5+ years of leadership experience • Pharmacy Technician license or certification required, based on assigned duties and applicable state pharmacy regulations • Ability to maintain a flexible schedule, including evenings, weekends, and on-call responsibilities • Strong communication skills • Proven ability to present information clearly and effectively • Analytical skills • Demonstrated problem-solving skills • Ability to work effectively under pressure in a fast-paced, customer-focused environment • Strong organizational skills

🏖️ Benefits

• medical, dental, and vision coverage • paid time off • retirement savings options • wellness programs • comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families

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