Major Case Consultant, Specialized Claims

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Dayforce

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🤝 B2B

💰 $1G Post-IPO Debt - Dayforce on 2024-03

HR Tech • SaaS • B2B

Dayforce is a cloud-based human capital management (HCM) platform from Ceridian that delivers payroll, HR, workforce management, talent management, benefits administration, time & attendance, and scheduling capabilities. It is offered as a SaaS solution for employers to manage payroll, compliance, recruiting, performance, and workforce processes in a single platform.

📋 Description

• Independently lead complex case investigations and negotiate high-value claims. • Analyze coverage, liability, and financial exposure, and demonstrate mastery in reserving strategy and financial acumen. • Manage litigation strategy and develop tailored resolution strategies in conjunction with top-flight defense counsel. • Serve as a subject matter expert (SME) across the claim organization to support the development of other claim professionals through direct mentoring and by modeling ideal adjusting techniques. • Evaluate training programs and recommend improvements. • Provide relevant reporting to underwriting and reinsurance and collaborate with underwriting, agents, vendors, and legal teams to improve policy language and refine underwriting risk selection. • Streamline workflows and correct inconsistencies. • Contribute to special projects. • Attend industry events and continuing education seminars to stay current on best practices. • Build and maintain strong relationships with business partners.

🎯 Requirements

• Bachelor’s degree preferred; equivalent experience accepted. JD preferred or equivalent legal/claims experience. Industry designations (e.g., CPCU, AIC) strongly preferred. • Extensive experience handling highly complex, high-value claims with significant legal, financial, and reputational exposure. • Recognized authority in negotiation and resolution of complex claims. • Demonstrated expertise in analyzing policy coverage, legal liability, and regulatory frameworks across jurisdictions. • Proven ability to manage litigation strategy and direct counsel. • Experience mentoring others and contributing to the development of claims handling standards. • Strong written and verbal communication skills combined with the ability to simplify complex information and handle sensitive issues with professionalism. • Ability to draft clear, factual, and objective work product without opinion. • Skilled in selecting appropriate communication channels and demonstrating empathy across diverse stakeholder groups. • Highly organized with proven ability to manage complex workflows and competing priorities. • Strategic thinker with sound judgment and the ability to make informed decisions independently.