Dermalogica
201 - 500 employees
Founded 1986
💄 Beauty
🛍️ eCommerce
🧘 Wellness
Beauty • eCommerce • Wellness
Dermalogica is a skincare company that provides a range of products focused on skin health. They offer various cleansers, exfoliants, moisturizers, masques, toners, facial oils, and serums targeting different skin concerns such as acne, skin aging, dryness, oiliness, and sensitivity. Dermalogica also sells holiday gift sets, jumbos, skin kits and sets, and travel sizes. They emphasize education about skincare with resources like face mapping and expert-level skin solutions. Furthermore, the company is involved in sustainability and social impact initiatives, offering programs like Terracycle for recycling. Dermalogica offers services through professional skin treatments such as their professional brightening treatment. They operate an eCommerce platform for purchasing their products online.
Virtual Professional Skin Therapist Intern
🔥 0 minutes ago
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Dermalogica
201 - 500 employees
Founded 1986
💄 Beauty
🛍️ eCommerce
🧘 Wellness
Beauty • eCommerce • Wellness
Dermalogica is a skincare company that provides a range of products focused on skin health. They offer various cleansers, exfoliants, moisturizers, masques, toners, facial oils, and serums targeting different skin concerns such as acne, skin aging, dryness, oiliness, and sensitivity. Dermalogica also sells holiday gift sets, jumbos, skin kits and sets, and travel sizes. They emphasize education about skincare with resources like face mapping and expert-level skin solutions. Furthermore, the company is involved in sustainability and social impact initiatives, offering programs like Terracycle for recycling. Dermalogica offers services through professional skin treatments such as their professional brightening treatment. They operate an eCommerce platform for purchasing their products online.
📋 Description
• Deliver exceptional customer service by providing skincare advice and recommending products • Support customer transactional needs through live chat, email, and phone communication • Collaborate with the Education team to maintain product information and training resources • Document and escalate customer experience trends and opportunities for improvement • Enhance customer journey by supporting initiatives that improve engagement and satisfaction
🎯 Requirements
• Current Skin Therapist license with at least one year of hands-on professional experience • Strong knowledge of Dermalogica products, treatments, and skincare recommendations • Exceptional verbal and written communication skills • Strong technical proficiency with Microsoft Office applications • Experience using Zendesk or other customer relationship management (CRM) platforms preferred • Ability to effectively manage multiple priorities in a fast-paced environment • Strong problem-solving skills
🏖️ Benefits
• Paid internship opportunity • Hands-on experience with a global skincare brand
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