Construction Client Manager

🕒 February 25

🇺🇸 United States – Remote

💵 $90k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤝 Client Partner

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Doxel

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤖 Artificial Intelligence

☁️ SaaS

Artificial Intelligence • Construction • SaaS

Doxel is a company that provides automated construction progress tracking through powerful analytics and easy-to-use tools. It serves stakeholders such as owners, project executives, superintendents, and BIM/VDC engineers by offering a complete tracking solution for complex construction projects across industries, including data centers, manufacturing, and healthcare. Doxel's platform utilizes AI and image recognition to track progress over 80 stages of construction, offering valuable insights that help mitigate risks, prevent delays, improve reliability, and optimize schedules. The software provides real-time visibility of project progress, reducing the time spent on manual tracking and enabling better budget management. With Doxel, project leaders can accelerate delivery, improve labor productivity, and achieve higher accuracy in progress tracking and reporting.

📋 Description

• Work as a trusted advisor to Doxel’s strategic customers driving impact and success at all times • Act as a subject matter expert on Doxel’s products and help drive the construction industry forward • Share best practices and guide customers through technology adoption to improve efficiency and help the industry evolve • Lead Monthly and Quarterly Business Reviews with executive stakeholders • Document feature requests, validate minor bugs, and escalate technical requests to the engineering leads as needed • Gather feedback from customers and identify trends, pain points, and areas of friction • Build out best practices/FAQs to most effectively and consistently help our customers • Escalate and triage any high-priority customer situations • Foster universal adoption of the Doxel platform • Live our Company Core Values: Take Ownership, Be Decisive, Be Humble, Have Empathy, and operate with Intellectual Honesty • Work directly with the best team in the industry!

🎯 Requirements

• 5+ years in the commercial construction industry as a project engineer, project manager, scheduler, superintendent, and/or project controls • Knowledge of processes and procedures followed by General Contractors • Comfortable with modern technology for managing and communicating with customers • Proactive and self-motivated • High aptitude and willingness to continually learn new technologies • Adaptable to various work settings and strong personal initiative to execute with minimal oversight • Experience operating in ambiguity, wearing many different hats day to day • Willingness to be a part of the solution, no matter where the challenge is coming from • Weekly travel, up to 50% to jobsites to build rapport and drive results with customers

🏖️ Benefits

• Competitive Base Salary + Equity Package • Remote first culture (for most roles) • Comprehensive Health Insurance (Medical, Dental, Vision) • Home office setup stipend • Monthly allowance for cell phone and internet • Flexible PTO, generous company holiday policy, and unlimited sick days