Technical Program Manager

🕒 May 11

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 Technical Program Manager

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Doximity

WebsiteLinkedInAll Job Openings

501 - 1000 employees

⚕️ Healthcare Insurance

📡 Telecommunications

☁️ SaaS

💰 Secondary Market on 2019-08

Healthcare Insurance • Telecommunications • SaaS

Doximity is a professional medical network for physicians that enables secure communication and collaboration among healthcare providers. With features such as HIPAA-compliant messaging, video calls, and telemedicine solutions, Doximity helps doctors and medical professionals connect with their patients efficiently and securely, streamlining their workflow and improving patient care. The platform serves as a comprehensive resource for medical professionals, offering news, research access, and a directory for networking.

📋 Description

• Eliminate friction across teams • Drive clarity, accountability, and delivery • Ensure Salesforce and adjacent systems scale with the business • Own team rhythm, cross-functional coordination, and technical delivery—helping multiple stakeholders move quickly while maintaining structure and quality • Act as the primary orchestrator across Sales, Customer Success, Finance, Product, and Marketing • Identify cross-team dependencies and proactively remove blockers to execution • Translate business needs into technical requirements and Salesforce solutions • Serve as a trusted partner to GTM teams, ensuring systems support evolving workflows • Lead end-to-end delivery of Salesforce initiatives, including: • Sales Cloud, Service Cloud, and related integrations • Contribute hands-on to: • Solution design and architecture • Configuration (flows, validation rules, objects) • Light Apex / SOQL / integrations where needed • Partner with engineering to ensure scalable, maintainable implementations • Drive release management, QA, and deployment processes • Establish and maintain operating cadence across teams: • Sprint planning, backlog grooming, and release prioritization • Own Jira and system workflows: • Ensure tickets are clearly defined, prioritized, and progressing • Lead recurring forums: • Weekly execution calls • Cross-functional alignment sessions • Act as the “voice of delivery”, ensuring deadlines and commitments are met • Build and maintain real-time dashboards and reporting across Salesforce and BI tools • Provide clear visibility into project status, risks, and outcomes • Continuously improve: • Business processes • Data integrity and governance • System scalability and usability • Drive alignment across systems including: • Salesforce (core) • CLM / CPQ / billing tools • Marketing automation platforms • Lead key initiatives such as: • Process redesign (e.g., deal flow, amendments, renewals) • New product launches and system enablement • Data model and workflow optimization • Ensure SOX compliance, audit readiness, and documentation integrity • Maintain clear documentation of: • System architecture • Business processes • Key workflows and dependencies

🎯 Requirements

• 7–12 years of experience in Technical Program Management, Business Systems, or similar roles • Exceptional interpersonal skills and strong Corporate IQ • High energy • Positive attitude • Very tech forward and constantly thinking about automation, AI, and efficiency • Deep expertise in Salesforce (Sales Cloud required; Service Cloud preferred) • Hands-on experience with: • Salesforce configuration (Flows, objects, automation) • Basic development (Apex, SOQL, APIs) • Proven experience working with: • Sales and Customer Success teams • Cross-functional partners (Finance, Product, Marketing) • Strong experience with: • Jira (or similar tools) • Agile / Scrum environments

🏖️ Benefits

• Medical, dental, vision offerings for you and your family • 401k with matching program • Employee stock purchase plan • Family planning support, Childcare FSA, and parental leave • Life, AD&D, and Disability • Generous time off, holidays and paid company trips • Wellness benefits…plus many more!