Census Management Analyst

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🌵 Arizona – Remote

🌵 Arizona – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Business Analyst

🚫👨‍🎓 No degree required

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Dragonfly Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2004

🤝 B2B

☁️ SaaS

💊 Pharmaceuticals

💰 Secondary market on 2021-12

B2B • SaaS • Pharmaceuticals

<Dragonfly Health> is a care-at-home data, technology, and service platform that integrates durable medical equipment (DME) and pharmacy solutions. Formed from StateServ and Delta Care Rx, Dragonfly Health operates a 50-state provider network focused on hospice and post-acute care, using advanced technology and business intelligence to orchestrate orders, deliveries, and improve operational efficiency and patient satisfaction.

📋 Description

• Review client census data and identify discrepancies between hospice census records and active DMETrack patients • Partner with clients, providers, and relationship managers to verify, correct, and maintain accurate census information • Monitor DME usage metrics, patient days, and profitability indicators to identify trends, root causes, and improvement opportunities • Process hospice discharge data, duplicate patient records, billing adjustments, and multiple-provider situations within DMETrack • Audit EMR interface activity to help ensure pick-up orders are automated and census records remain accurate

🎯 Requirements

• High school diploma or GED required • 2–3 years of customer, vendor, data support, analytics, or information presentation experience preferred • Strong analytical skills with the ability to review data, identify trends, connect information, and summarize findings clearly • Professional communication and customer service skills, including the ability to work with clients and internal partners • Intermediate to advanced Excel skills and comfort working with Microsoft Office, business software, and web-based tools • Healthcare, hospice, durable medical equipment, or DMETrack/order management experience preferred • Ability to maintain confidentiality and follow procedures related to patient information and HIPAA compliance

🏖️ Benefits

• Competitive Pay • Comprehensive Benefits Package (Health, Dental, Vision, PTO, Sick Time, 401k w/match, etc.) • Growth Opportunity and Career Advancement • Agile and Adaptable team culture • Innovative and revolutionary technology solutions • A higher calling to provide quality patient care