
1001 - 5000 employees
Founded 2004
🤝 B2B
☁️ SaaS
💊 Pharmaceuticals
💰 Secondary market on 2021-12
B2B • SaaS • Pharmaceuticals
<Dragonfly Health> is a care-at-home data, technology, and service platform that integrates durable medical equipment (DME) and pharmacy solutions. Formed from StateServ and Delta Care Rx, Dragonfly Health operates a 50-state provider network focused on hospice and post-acute care, using advanced technology and business intelligence to orchestrate orders, deliveries, and improve operational efficiency and patient satisfaction.
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1001 - 5000 employees
Founded 2004
🤝 B2B
☁️ SaaS
💊 Pharmaceuticals
💰 Secondary market on 2021-12
B2B • SaaS • Pharmaceuticals
<Dragonfly Health> is a care-at-home data, technology, and service platform that integrates durable medical equipment (DME) and pharmacy solutions. Formed from StateServ and Delta Care Rx, Dragonfly Health operates a 50-state provider network focused on hospice and post-acute care, using advanced technology and business intelligence to orchestrate orders, deliveries, and improve operational efficiency and patient satisfaction.
• Responds promptly and professionally to customer inquiries, working to resolve issues efficiently while supporting broader customer service goals • Collaborates with team members on a variety of projects and assignments, contributing ideas, sharing workload, and supporting team-based problem solving. • Upholds organizational policies and regulatory requirements, consistently demonstrating ethical conduct and adherence to compliance standards. • Accurately manages patient records by entering new admissions, updating demographic or status changes, processing refills, transferring patients, and completing required documentation. • Produces high quality work by maintaining accuracy, attention to detail, and thoroughness across all assigned tasks. • Delivers exceptional service to hospice partners, ensuring their needs are met with professionalism, empathy, and clear communication. • Completes all required Skill-Based Learnings to stay current on processes, systems, and professional development expectations. • Manages a high volume of inbound calls efficiently, providing timely assistance and maintaining a calm, customer focused approach. • Assists callers with service-related concerns such as package tracking and service failure reporting, including completion of CS report forms. • Supports local pharmacies by assisting with claims adjudication and contributing to fulfillment operations at designated sites when needed. • Other duties as assigned. • May assist with projects related to pharmacy and clinical practice & professional development.
• High school diploma or equivalent • Must be enrolled in a school of pharmacy • Must be registered per the board of pharmacy for state residing in. • Pharmacy experience required • Demonstrated passion for improving patient experiences and healthcare outcomes • Demonstrates strong attention to detail and maintains a high level of accuracy across all tasks • Consistently adheres to all applicable privacy, security, and safety policies, ensuring compliance in daily workflow • Exhibits strong interpersonal skills and communicates effectively in verbal and written formats. • Shows drive, dedication, and a proactive approach to completing responsibilities. • Works collaboratively as a contributing and supportive team member. • Demonstrates self‑motivation. • Maintains strong organizational skills and effectively manages multiple priorities in a dynamic environment. • Applies strong problem‑solving abilities and reliably follows through on assigned tasks until completion. • Upholds exceptional personal and professional ethics aligned with company standards. • Learns new systems quickly and adapts well to ongoing changes in the practice environment • Possesses solid Windows-based computer skills and working knowledge of Microsoft applications.
• Comprehensive Benefits Package (Health, Dental, Vision, PTO, Sick Time, 401k w/match, etc.)
Apply Now🕒 April 17
Pharmacy Student Intern providing hands-on experience and development opportunities under pharmacist supervision. Supporting daily pharmacy operations and participating in patient counseling activities.