General Manager, Insurance

Job not on LinkedIn

🕒 June 18

🏄 California, Colorado, +10 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🌲 Oregon – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ☕ Washington – Remote

💵 $175k - $250k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🔒 Insurance

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Dutch Vet

WebsiteLinkedInAll Job Openings

11 - 50 employees

👥 B2C

☁️ SaaS

💊 Pharmaceuticals

💰 $18M Series B - Dutch on 2023-10

B2C • SaaS • Pharmaceuticals

Dutch Vet is an online veterinary telehealth and pet care membership service that offers 24/7 video consults and unlimited messaging with licensed U. S. veterinarians, personalized treatment plans, and prescription fulfillment shipped to pet owners' doors. The company serves dog and cat owners through an annual subscription model covering multiple pets, a digital health dashboard, and an online pharmacy with preventive and prescription medications.

📋 Description

• Own Dutch’s pet insurance vertical end-to-end, including strategy, launch, growth, operations, and financial performance • Develop the business plan for Dutch Insurance, including revenue model, margin profile, customer acquisition strategy, retention strategy, and long-term growth roadmap • Lead the work required to make Dutch Insurance available nationally, including the path to launching in all 50 states • Partner with legal, compliance, insurance carriers, brokers, TPAs, and other external partners to ensure Dutch’s insurance offering is compliant, scalable, and operationally sound • Evaluate and manage insurance partnership structures, including carrier relationships, agency/broker models, underwriting partners, claims partners, and potential MGA-style opportunities • Define the customer experience across quote, purchase, onboarding, claims education, renewal, and ongoing member engagement • Work closely with product, engineering, marketing, lifecycle, CX, clinical, legal, and finance to integrate insurance into the Dutch member experience • Build and optimize the insurance funnel, including pricing presentation, plan positioning, conversion, attach rate, and cross-sell opportunities • Own the insurance P&L, including revenue, CAC, contribution margin, retention, partner economics, and operating costs • Develop dashboards, reporting, and operating cadences to track the health of the business • Identify new growth opportunities across Dutch’s existing member base, new member acquisition funnel, employer/affiliate channels, and strategic partnerships • Build the team, processes, and vendor infrastructure required to scale the vertical over time • Serve as the internal expert and executive owner for the insurance business

🎯 Requirements

• 8+ years of relevant experience in insurance, consumer fintech, healthcare, pet care, marketplace, subscription, or regulated consumer businesses • Experience owning a business line, product line, marketplace, or P&L with measurable revenue and margin accountability • Strong understanding of insurance business models, ideally including carrier partnerships, distribution, brokerage/agency models, claims operations, compliance, and state-by-state regulatory considerations • Proven ability to build and scale a new business, product, or market from early stage to meaningful revenue • Highly analytical operator who can translate data into commercial decisions • Strong cross-functional leadership skills, with the ability to align product, marketing, legal, operations, finance, and external partners • Excellent judgment in regulated, complex, or ambiguous environments • Strong commercial instincts around pricing, packaging, conversion, retention, and unit economics • Ability to move quickly while maintaining a high bar for compliance, customer experience, and operational quality • Entrepreneurial mindset — you are excited to build the playbook, not just follow one • Clear communicator who can operate at both the executive/board level and the detailed execution level. • **NICE TO HAVES:** • Experience in pet insurance, health insurance, property & casualty insurance, embedded insurance, or consumer insurance distribution • Experience launching insurance products across multiple states • Experience working with insurance carriers, MGAs, brokers, TPAs, claims administrators, or reinsurance partners • Experience in a high-growth startup or marketplace environment • Familiarity with subscription, telehealth, pharmacy, veterinary, or healthcare-adjacent business models • Experience building financial models, board-level reporting, and business-line operating plans

🏖️ Benefits

• Health, dental, and vision insurance • Flexible PTO • Remote-first culture • The chance to make a meaningful impact on pets and the people who love them • The opportunity to help build one of the most important consumer healthcare companies in pet care