Program Manager – Strategic Accounts

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E2 Optics

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

📡 Telecommunications

🔐 Security

🏢 Enterprise

Telecommunications • Security • Enterprise

E2 Optics is an award-winning, woman-owned, low-voltage integrated IT solutions provider that designs, installs, and manages structured cabling, mission-critical and data center infrastructure, wireless/DAS, audio-visual systems, and electronic security. The company offers nationwide project management, training (including BICSI and OSHA-certified instruction), and lifecycle services for commercial, enterprise, government, healthcare, energy, and transportation clients, emphasizing safety, quality, and scalable technology planning.

📋 Description

• Safety is E2 Optics' number one Core Value. All employees are expected to follow safe work practices, as well as adhere to company and client worksite safety policies and procedures • Promote company Core Values to foster and safeguard family-centric culture • Responsible for driving relationship strategy for E2 within the strategic account nationwide • Meet goals and metrics in accordance with the mission and goals of the Executive Leadership • Drives collaboration with Company's Safety, Quality, Cost Controls, Continuous Improvement and Operations Teams to ensure delivery of successful projects in excellence, on time and on budget • Developed and oversee evaluation methods to assess program strengths and identify areas for improvement • Produce accurate and timely reporting of program status throughout its life cycle. Oversees project proposals, contracts, finances and ensure profitability is being maximized. • Acts as the primary point of escalation before escalating to corporate management • Develops strong relationships with regional and corporate customer personnel. • Coordinates and runs monthly and quarterly presentations as requested by the customer. • Assists Senior Project Managers by: Providing training, coaching, and motivation • Assist Sr. Project Managers in developing budgets and managing overhead appropriately • Identifying areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities • Addresses customer and employee satisfaction issues promptly • Adheres to high ethical standards and complies with all regulations/applicable laws. • Prioritize communication and collaboration both internally and externally • Coordinates with corporate human resources, information technology and administration as needed to accomplish business objectives and meet legal and compliance requirements • Develop and maintain strong relationships with manufacturer and distribution partners • Accomplish tasks, roles and results as assigned by management

🎯 Requirements

• Bachelors degree required. Business Administration or Construction is preferred • PMP certification preferred • RCDD certification is preferred • BICSI Technician Certified preferred • OSHA 10 required. OSHA 30 is preferred • 7 - 10 years telecommunications/low voltage management and revenue growth experience • 10+ years construction/telecommunications/data center industry experience with strong background in multiple facets of technology • Demonstrated experience with program management, leadership, scheduling, cost control and risk and opportunity management • In-depth understanding of hyperscale engineering requirements, such as data center design, construction and operations, infrastructure installations and quality and safety protocol • Proven project management experience on time, on budget, with safety and quality required • Demonstrated commitment to supporting an environment of world-class client focus, transparency and collaboration • Experience with security, audio visual, videoconferencing, wireless communications preferred • Strong leadership, human resources management and conflict resolutions skills • Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, Visio, etc.) and MS Project • Ability to understand and effectively quote every aspect of the structured cabling system including pathways, spaces, horizontal cabling, backbone copper, backbone fiber optic, cross- and interconnections, and testing • Proficient with reading and understanding blueprints of building floor plans and construction designs • Knowledge of data infrastructure industry including technology, quality and safety standards • Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments • Knowledge of the PMBOK Guides and Standards. Familiarity with industrys rules and regulations • Excellent organizational, delegation, and communication skills • Results driven and customer focused • Critical thinking and problem-solving skills • Impeccable problem-solving skills • Demonstrated and effective communication and interpersonal skills • Ability to interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others • Must be able to meet E2 Optics driving standards policy

🏖️ Benefits

• Competitive pay • Opportunities for professional development and career growth • BICSI training facilities • A supportive and inclusive work environment • Health, dental, and vision insurance • Paid time off and holidays