Director, Strategic Enterprise Partnerships

🔥 25 minutes ago

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Elevate Aviation Group

WebsiteLinkedInAll Job Openings

201 - 500 employees

✈️ Travel

📦 Logistics

💼 Consulting

Travel • Logistics • Consulting

Elevate Aviation Group is a comprehensive solution provider in private aviation, established in 2003. The company specializes in a range of services including aircraft management, charters, sales, maintenance, and acquisitions, catering to prominent clients in sectors like business, entertainment, government, and education. Through its integrated divisions, Elevate Aviation Group focuses on delivering personalized and high-quality aviation solutions, ensuring exceptional service and safety to aircraft owners and passengers.

📋 Description

• Develop and execute a partnership strategy targeting UHNW family offices, multi-family offices, private concierge firms, and trusted advisors serving UHNW individuals and their entities. • Initiate and conduct successful online and in-person meetings with self-sourced strategic partners. • Independently source and engage principals, family office executives, chiefs of staff, and senior concierge leaders to translate lifestyle, security, and business needs into private aviation solutions. • Partner with internal technology and operations teams to ensure Elevate’s booking platform integrates seamlessly into partner ecosystems while preserving service standards while continuing to evolve. • Lead onboarding and program launches for all levels of clientele. • Maintain oversight and involvement in client issue resolution, service recovery, and sensitive operational needs. • Represent Elevate Jet discreetly at relevant industry events, private forums, and relationship-driven engagements. • Continuously deepen understanding of client expectations, service trends, and competitive offerings to inform solution development. • Drive exceptional client satisfaction, loyalty, and long-term partnership growth. • Establish regular business review sessions articulating the state of the programs, strategic objectives, project progress and other performance metrics. • Maintain a robust pipeline within CRM, ensuring accurate forecasting, reporting, and executive visibility at all times. • Collaborate cross-functionally across globally distributed teams to deliver seamless enterprise implementations and ongoing program support. • Ensure signed contracts are shared with key stakeholders to foster timely billing, or for reporting activities. • Maintain appropriate levels of involvement with client issues requiring resolution, including invoices, accounts receivables, service incidents. • Other duties as assigned by leadership.

🎯 Requirements

• Bachelor’s degree preferred or equivalent experience • 5+ years of experience working directly with family offices, multi-family offices, concierge firms, or similar luxury service environments, required • Proven track record developing partnerships within the luxury service ecosystem • Private charter/aviation experience preferred • Experience aligning technology-enabled solutions with bespoke service delivery models • Familiarity with CRM platforms such as Salesforce or HubSpot.

🏖️ Benefits

• Medical, dental, and vision insurance • Employer-paid life and AD&D insurance • Employee Assistance Program (EAP) • 401(k) with employer match up to 5% • Vacation, sick leave, and paid holidays