Senior Innovation and AI Communications Director

🔥 25 minutes ago

🇺🇸 United States – Remote

💵 $151.8k - $220.1k / year

⏰ Full Time

🟠 Senior

🤖 Artificial Intelligence

🦅 H1B Visa Sponsor

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Empower

WebsiteLinkedInAll Job Openings

10,000+ employees

💸 Finance

💳 Fintech

👥 B2C

Finance • Fintech • B2C

Empower is a leading provider of financial services focused on helping individuals and organizations achieve financial freedom through retirement planning and investment management. Serving over 19 million Americans, Empower offers a comprehensive suite of finance-related services, including smart planning and investment advice, and tools like the Empower Personal Dashboard™ for a complete financial view. The company is renowned as a top retirement plan provider and works closely with personal investors, workplace plan savers, plan sponsors, and financial professionals. Empower is also recognized for initiatives in Diversity, Equity, Inclusion, and has a social commitment that bolsters community impact.

📋 Description

• Develop and define the enterprise Innovation & AI communications strategy in partnership with the Head of Innovation and drive execution across the organization. • Create and deliver high-impact presentations for prospective, new, and existing clients, consultants, partners, internal associates, senior leaders, and Executive Leadership. • Represent the organization as a keynote speaker at conferences, panels, client meetings, finalist presentations, roadshows, webinars, and internal events, and manage associated budgets. • Develop clear, compelling messaging that communicates the value, relevance, and responsible use of AI, generative AI, innovation, and emerging technology initiatives. • Translate complex technical concepts into business-focused narratives aligned to client value, customer experience, associate productivity, operational efficiency, and risk management. • Create and execute communication plans supporting major AI, innovation, and emerging technology initiatives, including roadshows and internal enablement efforts. • Develop, edit, and manage content through established approval processes in a highly regulated environment, including presentations, whitepapers, talking points, FAQs, RFP responses, client-ready narratives, demo scripts, and thought leadership materials. • Partner with Innovation, AI, Technology, Product, Marketing, Sales, Legal, Compliance, Risk, Corporate Communications, and business leaders to ensure messaging accuracy, alignment, and approval. • Support RFPs, client due diligence, consultant inquiries, and finalist presentations related to AI, innovation, responsible AI, and digital capabilities. • Build and maintain a centralized library of approved messaging, presentation assets, use cases, proof points, demos, and executive-ready materials. • Manage the speaking engagement pipeline, including intake, prioritization, content development, approvals, speaker preparation, scheduling, and follow-up. • Coordinate logistics for presentations and speaking engagements, including venue setup, audio/visual needs, connectivity, materials, attendance, and supplies. • Monitor industry trends, emerging technologies, regulatory considerations, client needs, and competitive activity related to AI and innovation. • Recommend and implement updates to messaging, presentations, and enablement materials based on evolving business needs and technology capabilities. • Experiment with innovative storytelling formats, including interactive demos, video, synthetic media, webinars, podcasts, digital experiences, and innovation showcases. • Perform other duties as assigned.

🎯 Requirements

• Bachelor’s degree in Communications, Marketing, Business, Technology, Journalism, Public Relations, Information Systems, or a related field • 7+ years of experience in strategic communications, executive communications, technology communications, innovation, AI, digital transformation, marketing, consulting, client engagement, or a related field • Strong understanding of AI, generative AI, responsible AI, emerging technology, digital innovation, and technology strategy • Exceptional presentation, facilitation, writing, editing, and storytelling skills • Ability to communicate complex technical topics to non-technical audiences • Strong executive presence and ability to present to clients, consultants, partners, senior leaders, and large audiences • Advanced proficiency in Microsoft PowerPoint and strong working knowledge of Microsoft Word, Excel, Teams, and collaboration tools • Experience supporting RFPs, finalist presentations, client meetings, conferences, roadshows, or external speaking engagements • Ability to collaborate effectively across Technology, Product, Marketing, Sales, Legal, Compliance, Risk, Corporate Communications, and business teams • Strong project management skills with the ability to manage multiple priorities, stakeholders, deadlines, and approval processes • Demonstrated interest in innovation, AI, emerging technology, and continuous learning • Ability to travel up to 50%.

🏖️ Benefits

• Medical, dental, vision and life insurance • Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup • Tuition reimbursement up to $5,250/year • Business-casual environment that includes the option to wear jeans • Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year • Paid volunteer time — 16 hours per calendar year • Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) • Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.