Lead Career Navigator

🔥 1 minute ago

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Logo of Equus Workforce Solutions

Equus Workforce Solutions

1001 - 5000 employees

Founded 2020

📚 Education

🤝 Non-profit

Education • Human Resources • Non-profit

Equus Workforce Solutions is a dedicated organization that provides comprehensive workforce solutions aimed at changing lives and empowering individuals. With a passionate team of over 3,500 professionals across more than 350 locations in North America, they assist over 900,000 individuals and thousands of employers each year. Their services include career center assistance, childcare support, disability determination, family support, and registered apprenticeship programs, all designed to foster economic growth and community well-being.

📋 Description

• Provide support in training and team cohesion • Act as the SME (Subject Matter Expert) for Career Navigator functions • Model and advocate for operational excellence and high-quality customer service practices • Function as Career Navigator with specified lead duties including detailed case management, authorizing and coordinating supportive services • Meet with participants to identify barriers to employment and develop strategies • Maintain caseload and keep accurate case notes and records • Serve as a liaison between customer and service providers • Ensure accurate record of case file and electronic records • Attend leadership and team meetings as needed • Ensure confidentiality of job seeker information

🎯 Requirements

• Associate’s degree in related field and minimum 2 years of experience • Strong interpersonal and communication skills • Demonstrated experience with workload management and accountability • Demonstrated analytical skills • Demonstrated proficiency in MS Word, MS Excel, MS PowerPoint, and MS Outlook • Experience with federal, state, and local regulations related to employment and training programs • Knowledge of characteristics associated with unemployed, dislocated, and disadvantaged populations • Strong writing skills to include report writing • Current valid driver’s license (with low-risk driver rating) and automobile liability insurance required

🏖️ Benefits

• Travel reimbursement • Mileage reimbursement • Hybrid work schedule

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