Director of RCM

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $100k - $115k / year

⏰ Full Time

🔴 Lead

👔 Director

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EverCommerce

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2016

☁️ SaaS

🤝 B2B

🛍️ eCommerce

💰 Private Equity Round on 2019-07

SaaS • B2B • eCommerce

EverCommerce is the leading service commerce platform, providing vertically-tailored, integrated SaaS solutions to over 500,000 global service-based businesses. Established in 2016, EverCommerce offers software solutions that help businesses market their services, streamline day-to-day operations, and enhance customer engagement. The company specializes in powering the service economy with digital transformation across multiple industries, including Home & Field Services, Health Services, and Fitness & Wellness. EverCommerce's technology aims to accelerate growth, improve operations, and increase retention for small and medium-sized businesses, transforming the way they interact with customers through modern digital and mobile applications.

📋 Description

• Manage all Revenue Cycle Management staff and include day to day supervision as well as development opportunities, training, and mentorship. • Ensure work is being accomplished in a timely manner with emphasis on productivity, and accuracy to ensure quality of service. • Research technical advances in revenue cycle management, presents new opportunities to stakeholders, and creates execution plans for approved recommendations. • Be responsible for client communications, conflict resolution, and compliance on client deliverables and revenue. • Assist with RCM Account Manager issues. • Troubleshoot and solve billing software issues. • Evaluate current skill sets and develop team members to achieve overall organizational goals through training and mentoring. • Build external relationships among vendors and industry leaders to enhance the company performance and reputation among the provider community. • Assist in setting strategic key performance indicator metrics around performance, goals, improvement, and existing processes. • Stay apprised of coding and revenue trends; and is responsible for coding education to clinical and coding/billing staff. • Occasional travel as required.

🎯 Requirements

• 5+ years of progressive revenue cycle knowledge and experience • 4+ years in a supervisory/management role required • Experience supervising staff • Excellent communication and interpersonal skills • Prior experience with process development and execution • Experience communicating with 3rd party vendors • Excellent time management, project management and organizational skills • Proven experience in healthcare billing including medical terminology, CPT codes, and ICD-10 codes • Knowledge of basic insurance policies, procedures, and reimbursement practices with Medicare coding • Demonstrated knowledge of and experience with building training modules • Patience, empathy and a unique ability to manage change • A passion for healthcare.

🏖️ Benefits

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid • Continued investment in your professional development through Udemy • Robust health and wellness benefits, including an annual wellness stipend • 401k with up to a 4% match and immediate vesting • Flexible and generous (FTO) time-off • Employee Stock Purchase Program • Student Loan Repayment Program