Senior Cloud Database Administrator

🕒 May 1

🇺🇸 United States – Remote

💵 $120k - $130k / year

⏰ Full Time

🟠 Senior

📀 Database Administrator

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EverCommerce

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2016

☁️ SaaS

🤝 B2B

🛍️ eCommerce

💰 Private Equity Round on 2019-07

SaaS • B2B • eCommerce

EverCommerce is the leading service commerce platform, providing vertically-tailored, integrated SaaS solutions to over 500,000 global service-based businesses. Established in 2016, EverCommerce offers software solutions that help businesses market their services, streamline day-to-day operations, and enhance customer engagement. The company specializes in powering the service economy with digital transformation across multiple industries, including Home & Field Services, Health Services, and Fitness & Wellness. EverCommerce's technology aims to accelerate growth, improve operations, and increase retention for small and medium-sized businesses, transforming the way they interact with customers through modern digital and mobile applications.

📋 Description

• Manage Production Database Systems • Administer and support DrChrono’s cloud database environments in AWS • Manage MariaDB on AWS RDS, including replica sets, replication health, backups, restores, configuration, and failover readiness • Use Bytebase to help administer database access, changes, and workflows • Participate in database-related production support, incident response, and RCAs • Support backup, restore, disaster recovery, and business continuity practices • Lead hands-on troubleshooting of database performance issues in production • Analyze slow queries, locking, replication lag, indexing, connection behavior, and other workload patterns • Tune queries, indexes, schema patterns, and database configurations to improve performance and reliability • Partner with engineering teams to identify application-level database issues and recommend practical fixes • Help establish repeatable steps for diagnosing/resolving recurring database issues • Help define standards for database administration, access control, change management, and release support • Support capacity planning, scaling decisions, and database lifecycle management • Maintain clear documentation for database environments, operational procedures, and recovery processes • Partner with Security and Compliance teams to support secure handling of PHI

🎯 Requirements

• 8+ years of database administration experience in production software environments • Deep experience with MariaDB on AWS RDS • Strong experience with AWS Aurora • Hands-on experience administering AWS-hosted database services • Strong experience troubleshooting database performance issues in production environments • Strong database performance tuning experience, including query analysis, indexing, locking, schema review, and workload optimization • Experience using Bytebase to administer databases, manage database changes, or support database workflows • Experience managing RDS replica sets, replication behavior, failover readiness, backups, restores, and production operations • Hands-on experience with Redis in production environments • Strong understanding of database reliability, capacity planning, disaster recovery, and operational best practices • Strong experience supporting SaaS, cloud-hosted, or high-availability database platforms • Experience working in healthcare technology, healthcare SaaS, or other regulated data environments (strongly preferred) • Experience supporting HIPAA-compliant systems and handling PHI securely (strongly preferred) • Experience partnering with SRE, DevOps, infrastructure, or platform engineering teams (strongly preferred)

🏖️ Benefits

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid • Robust health and wellness benefits, including an annual wellness stipend • Continued investment in your professional development through Udemy • 401k with company match • Flexible and generous paid time off • Employee Stock Purchase Program