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Evry Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

⚕️ Healthcare Insurance

🤝 B2B

🧘 Wellness

Healthcare Insurance • B2B • Wellness

Evry Health is a modern, mobile-first health insurance company that provides fully insured employer health plans and personalized care teams. Built for midsize and larger employers (primarily in Texas), Evry offers no-copay, no-deductible plans, 24/7 virtual care, integrated wellness programs, and individualized support from nurses, nutritionists, and doctors to simplify costs and improve employee health. The company emphasizes a human, member-focused approach and digital tools (iOS/Android app) to deliver care and benefits.

📋 Description

• Provide a high degree of customer service and professionalism when interacting with the patients of providers via the phone or email; ability to empathize and diffuse difficult situations professionally and in a caring manner • Assist members with detailed provider searches utilizing network look-up tools • Assist members navigating our digital programs and serve as a conduit for escalations and questions • Contact provider offices or facilities to obtain needed prior authorization pieces such as additional medical records, forms, facility location or Tax ID numbers for claims billing • Assist with claims work such as adjusting site of service • Protect/observe patient privacy and confidentiality, per external regulatory requirements (HIPAA) and internal policy and procedures • Ensures compliance with applicable URAC and NCQA accreditation guidelines and state and federal regulations

🎯 Requirements

• High school diploma • 2-3 years in customer service • Strong computer skills and experience with electronic medical records • Intermediate knowledge of Microsoft Windows • Exceptional verbal and written communication skills • Ability to work effectively and flexibly in a fast-paced environment with competing priorities • Experience in health insurance plan. • Experience with medical office/customer support. • Associate’s degree in medical field.

🏖️ Benefits

• Must maintain a dedicated, private workspace that is separate from other living areas and supports the secure handling of confidential information. • Must have a reliable high-speed internet connection. • All company-sensitive documents must be kept secure and handled in accordance with Evry Health data privacy and security policies.