Identity Services Engineer III

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🕒 May 29

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Fenix24

51 - 200 employees

Founded 2009

🔒 Cybersecurity

🤝 B2B

Cybersecurity • B2B

Fenix24 is the world’s leading breach recovery and cyber resilience company, specializing in rapid ransomware recovery, incident response, and guaranteed restoration of operations. It combines assessments, remediation, managed protection services, and asset & resiliency software with a battle-tested recovery team and one-hour response to help organizations across industries recover from and defend against advanced cyberattacks.

📋 Description

• Perform engineering tasks in support of identity protection services • Handle client satisfaction escalations and incidents • Install, configure, and audit identity protection platforms and applications • Review and consult on product, solution, and client change control requests • Understand the client’s end goals and help create a plan to achieve them • Perform other tasks as needed to support Identity Protection Practice Group initiatives • Participate in an on-call rotation

🎯 Requirements

• 3-to-5 years of cyber security identity experience • Bachelor’s degree in information technology or a related field, or an equivalent work history • Microsoft Active Directory and Exchange, Azure, AWS, and/or Mimecast are highly desired • Industry certifications in Microsoft, Citrix, and VMware desired • Experience working for and within IT for the legal industry • Experience in large-scale service delivery • This position requires a CJIS clearance.

🏖️ Benefits

• Internal and external learning & development opportunities, including career advancement • Scheduled & flexible PTO programs • Family friendly programs- Care packages • Regular team building events • Competitive compensation & benefits including: • Private health insurance • Mental health and wellness programmes • Company-matched pension scheme • Life insurance and income protection insurance • Monthly fitness/gym membership allowance

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