Insurance – Total Loss Associate

🔥 2 minutes ago

🍂 Massachusetts – Remote

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💵 $20 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔒 Insurance

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Logo of First Help Financial

First Help Financial

51 - 200 employees

💸 Finance

🏦 Banking

💳 Fintech

Finance • Banking • Fintech

First Help Financial is an innovative and fast-growing auto finance company that has been serving customers with limited access to financial services for over a decade. The company focuses on providing fairly priced auto loans to consumers who are typically overlooked or mispriced by traditional financial institutions. Dedicated to a mission-driven approach, First Help Financial values culture, diversity, collaboration, and impeccable customer service, working closely with communities to support financial success and understanding. They offer multilingual customer support from application to payoff, ensuring a partnership for customer financial success.

📋 Description

• Record, track, and follow up with insurance and claim-handling companies • Maintain accurate and complete claim records • Investigate reported collision events, including impound, skip tracing, and customer service inquiries. • Collaborate directly with the Loss Mitigation, Insurance, and Ancillary teams. • Prepare requested claim documentation. • Collect all necessary documentation from insurance providers. • Process and file total loss payments. • Manage claim-related documents. • Investigate issues throughout the claim lifecycle. • Assist with lienholder claims as required. • Handle other assigned projects.

🎯 Requirements

• 1+ year of experience in Insurance or total loss claims • Excellent communication skills • Ability to multitask, self-reliant • Experience working remotely (WFH) • Capacity to conduct research beyond the immediate scope • Proficient knowledge of Excel, Teams and Outlook

🏖️ Benefits

• Great Perks – We offer generous salaries, competitive health and welfare benefits (medical, dental, vision, LTD/STD, Identity theft, paid parental leave and much more) • Paid vacation • 401(k) match • Tuition reimbursement • Social activities • Monthly lunches • Robust employee recognition and talent development program

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