Integration Analyst, P&C Insurance

🕒 May 4

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Five Sigma - Claims Management Solution

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

💰 $16M Series A on 2021-09

AI • Insurance • SaaS

Five Sigma is a comprehensive claims management platform that leverages cloud-based SaaS technology to offer 360-degree claim visibility, AI-driven insights, and decision-making automation. The platform is designed to enhance productivity and reduce costs for insurers, managing general agents, third-party administrators, and self-insured entities across various lines of business including property and casualty, automotive, homeowners, and more. With features like omnichannel communications, built-in communications and AI summaries, workflow automation, and API integrations, Five Sigma provides future-proof claims processing solutions that transform claims departments from cost centers to profit centers. The platform aims to improve customer satisfaction, operational efficiency, and overall performance through immediate deployment and ongoing product updates.

📋 Description

• Integration Analysis & Documentation: Assist in documenting integration workflows, field mappings, payload structures, and error-handling requirements under the direction of the Senior Analyst. • Review API documentation, webhook configurations, and event-driven specifications to support integration design and client guidance. • Help prepare functional integration specifications, sequence diagrams, and technical documentation for engineering and implementation teams. • Support clients in understanding API usage, authentication methods, rate limits, and integration best practices. • Use tools such as Postman and Swagger/OpenAPI to validate and trace API behavior during integration testing. • Data Migration Analysis & Documentation: Lead data discovery and profiling activities—reading and interpreting legacy data structures, identifying data quality issues, and documenting migration scope and complexity. • Build and maintain detailed data mapping documents that define source-to-target field relationships, transformation rules, data type conversions, and handling of null or invalid values. • Translate mapping analysis into clear validation criteria and reconciliation checklists for use during mock conversions and UAT cycles. • Execute test scripts and data reconciliation queries during mock conversion cycles, documenting results and surfacing discrepancies for resolution. • Support post-migration data audits by querying target datasets and validating record counts, field accuracy, and transformation outcomes against defined expectations. • Document migration cutover plans and coordinate with data engineering teams during execution phases. • Requirements & Functional Analysis: Participate in requirements elicitation sessions with clients and internal stakeholders to capture integration and data migration needs. • Assist in translating business requirements into user stories, acceptance criteria, and functional specifications. • Conduct gap analysis between client requirements and platform capabilities, documenting findings for Senior Analyst review. • Maintain and update requirements documentation and change request logs throughout the project lifecycle. • Project Support & Cross-Functional Collaboration: Partner closely with the Senior Business Analyst / Integration Analyst, engineering, QA, and implementation teams to ensure documentation accuracy and project alignment. • Support QA teams by contributing to test case development and validating functional outcomes against defined acceptance criteria. • Assist with client training and onboarding activities related to integration and migration deliverables.

🎯 Requirements

• 5–8+ years of experience as a business analyst, data analyst, systems analyst, or implementation analyst in a SaaS or technology organization. • Hands-on experience with P&C insurance systems, ideally across policy administration, claims, underwriting, or billing. • Strong understanding of SaaS architectures and cloud-based technologies. • Deep experience with API integrations (REST/JSON), webhooks, and event-driven systems. • Demonstrated expertise in data mapping, migration planning, ETL workflows, and cross-system reconciliation. • Ability to read/use API documentation, Postman, Swagger/OpenAPI specs, and log/monitoring tools. • Skilled in writing clear functional specs, user stories, sequence diagrams, and workflow documentation. • Proficient with SQL or basic data querying for validation/troubleshooting. • Excellent communication, stakeholder management, and presentation skills.