AI Operations Associate

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🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $100k - $150k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🤖 Artificial Intelligence

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Flagler Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🤖 Artificial Intelligence

⚕️ Healthcare Insurance

🧘 Wellness

Artificial Intelligence • Healthcare Insurance • Wellness

Flagler Health is an innovative health technology company that empowers healthcare providers by leveraging artificial intelligence to enhance clinical and back-office operations. Their AI solutions, such as the AI Triaging Engine, streamline patient care processes, improve patient outcomes, and ensure efficient scheduling. Flagler Health focuses on optimizing the healthcare experience through data-driven insights, chronic care management, and remote monitoring, ultimately enabling providers to offer more personalized care to their patients.

📋 Description

• Own the company's automation roadmap • Stand up and scale the AI Operations function • Stay close to the field by shadowing clinical and back-office teams • Refine and operationalize repeatable, scalable processes for capturing workflows • Lead data integrations across major EHRs • Evolve the automation stack to match the workflow • Stand up and maintain internal AI tooling • Lead scoping and execution with automation vendors • Partner closely with Engineering to align on integration patterns • Coach and develop the team on AI tools • Continue building a high-performing AI Ops team • Enforce rigorous documentation, monitoring, and change-management practices • Serve as a key conduit between operators, clinicians, and internal teams.

🎯 Requirements

• 1–3 years of experience in management consulting, software engineering, product management, or a similar analytical/technical role • Strong problem-solving instincts with a bias toward action • Genuine fluency with modern AI tooling — LLMs, agent frameworks, prompt engineering • Hands-on technical aptitude: comfortable with APIs, light scripting (Python, JavaScript, or similar) • Exposure to healthcare, operations, or regulated industries is a plus, but not required • Strong written and verbal communication; able to translate between technical and non-technical stakeholders • Comfort working cross-functionally with Engineering, Product, and Operations • Bachelor's degree or equivalent practical experience.

🏖️ Benefits

• Flexible paid time off policy • Health, dental, vision insurance.