Field Service Technician

🕒 July 18

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $33 - $38 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Flow International

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1976

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

<Flow International> Flow International is a manufacturer of industrial cutting systems specializing in abrasive and pure waterjet technology. The company designs and produces the full waterjet solution — pumps, cutting heads, XY tables, software, accessories — and has expanded into complementary machine tools such as fiber lasers and press brakes. Flow serves industrial and fabrication customers (machine shops, metal service centers, stone and composite fabricators) with integrated equipment, parts, service, and training to support production cutting applications across many materials and industries.

📋 Description

• Install, commission, troubleshoot, and repair Waterjet, CNC Laser, and Press Brake equipment • Provide hands-on technical support both on-site and remotely • Train customers on machine operation, preventive maintenance, and safety • Diagnose and resolve mechanical, electrical, hydraulic, pneumatic, and software issues • Build strong relationships with customers and become their trusted technical partner • Support machine performance through routine maintenance and service excellence

🎯 Requirements

• Experience with Waterjet, CNC Laser, Press Brake, or similar industrial machinery • Strong mechanical, electrical, hydraulic, and pneumatic troubleshooting skills • A customer-focused mindset and excellent communication abilities • Self-motivated with the ability to work independently • Comfortable traveling extensively and adapting to new environments • Valid driver's license and passport required

🏖️ Benefits

• Comprehensive benefits including medical, dental, vision, life insurance, disability coverage, and 401(k) company match • Tuition reimbursement programs to support your professional growth