Site Manager, Datacenter Operations

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $150k - $200k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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FluidStack

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤖 Artificial Intelligence

Artificial Intelligence • Cloud Computing

FluidStack is a company that provides GPU supercomputing infrastructure for AI labs. It offers on-demand access to thousands of Nvidia GPUs, enabling large-scale AI training and inference. The company specializes in deploying and managing large GPU clusters with support for technologies like Kubernetes and Slurm, ensuring high availability and excellent support. FluidStack provides a fully managed cloud infrastructure, helping AI companies to focus on developing models without worrying about the underlying hardware. They emphasize performance and cost-efficiency, offering services that scale to thousands of GPUs with high uptime and rapid response times.

📋 Description

• Lead and scale an operations team of 10+ technicians and specialists across multiple datacenter facilities within a campus or region. • Drive operational strategy, team development, and execution excellence while managing the end-to-end lifecycle of datacenter infrastructure, ensuring 24x7x365 operations meet or exceed SLA commitments. • Hire, develop, and manage cross-functional operations teams including Facility Managers, Operations Technicians, and Logistics Specialists across multiple sites; build organizational capability through performance management, coaching, mentoring, and career development. • Establish appropriate staffing levels and organizational structure to meet current and future business demands through headcount forecasting, resource allocation, and succession planning. • Own 24x7 operational accountability ensuring uptime, reliability, security, and availability meet or exceed SLAs; oversee incident and change management processes and act as escalation point for critical incidents. • Ensure effective management of ticket queues, work prioritization, shift scheduling, and on-call rotations across facility, operations, and logistics teams. • Drive operational KPIs and metrics including uptime, MTTR, MTBF, inventory accuracy, capacity utilization, and cost efficiency; lead post-incident reviews with root cause analysis and implement corrective actions. • Collaborate cross-functionally with Engineering, Program Management, Supply Chain, Construction, and Product teams to align priorities and deliver business objectives. • Champion process improvements, automation initiatives, safety programs, and environmental sustainability; lead change management and implement new processes, technologies, and operational models at scale.

🎯 Requirements

• Bachelor's degree in Engineering, Business, or Operations Management (or equivalent experience) • 5+ years in datacenter operations, mission-critical facilities, or IT infrastructure with 2+ years managing teams of 10+ employees • Proven track record managing 24x7 operations with demonstrated success meeting or exceeding availability and reliability SLAs • Deep understanding of datacenter infrastructure including power distribution, cooling systems, server hardware, networking, and facility management • Ability to travel up to 50% to provide onsite leadership, drive operational excellence, and support critical infrastructure initiatives across the data center portfolio.

🏖️ Benefits

• Competitive total compensation package (salary + equity). • Retirement or pension plan, in line with local norms. • Health, dental, and vision insurance. • Generous PTO policy, in line with local norms.