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Project Manager

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🔥 5 minutes ago

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Logo of Foundant Technologies

Foundant Technologies

51 - 200 employees

🤝 Non-profit

💊 Pharmaceuticals

Non-profit • Pharmaceuticals

Foundant Technologies is a company dedicated to maximizing the impact of the philanthropic community through specialized software solutions. Their offerings include grant management software tailored for nonprofits, foundations, and community foundations. Foundant focuses on providing user-aligned cloud technology and exceptional service to help funders and grantseekers streamline their operations and dedicate more time to their missions.

📋 Description

• Serve as a pivotal leadership role focused on executing client implementations • Oversee and prioritize tasks for the client services team • Manage client onboarding projects • Build and maintain relationships with key client stakeholders • Adapt engagement depth and project management approach • Lead by example and act as a servant leader • Facilitate a smooth client transition from the Sales Team • Cultivate strong and productive relationships with key client contacts • Develop, maintain, and update project management documents and systems • Coordinate requirements gathering efforts • Monitor client progress and sentiment • Advocate for process improvements

🎯 Requirements

• BA in relevant professional field • Two or more years of experience in project management • Keen attention to detail • Exceptional customer satisfaction driven approach • Strong technical aptitude • Patience, empathy, and integrity • Ability to identify client needs and challenges • Change management experience • Excellent time management skills • Excellent written and verbal communication skills • Familiarity with software systems: Confluence, Jira, Microsoft Teams, Salesforce, Zendesk, and MS Office products • Ability to travel occasionally (approx. 5-10%)

🏖️ Benefits

• Competitive salary and benefits • Tuition and lifestyle reimbursements • Bespoke mindfulness and fitness initiatives • Flexible PTO policy • Opportunities for professional and personal development • Employee recognition programs

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