Learning Experience Designer

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🕒 March 23

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FreedomCare

WebsiteLinkedInAll Job Openings

501 - 1000 employees

⚕️ Healthcare Insurance

👥 B2C

🌍 Social Impact

Healthcare Insurance • B2C • Social Impact

FreedomCare is a rapidly growing in-home care provider in the United States, driven by Medicaid funding. The company offers a unique home care service that allows patients to choose their caregivers, who can be a family member or friend, and ensures that caregivers are paid promptly after their shifts through a handy app. Operating across multiple states including New York, Nevada, Missouri, Pennsylvania, and others, FreedomCare focuses on providing trusted care in the comfort of the patient's home, improving satisfaction and reducing hospital visits. Their program stands out for its high customer satisfaction and number of positive reviews, reflecting the impact and effectiveness of their services in enhancing the well-being of both caregivers and patients.

📋 Description

• Designing and delivering scalable, high-impact learning solutions • Partnering closely with business leaders and subject matter experts to translate operational needs • Applying adult learning principles and behavior change strategies • Supporting and enabling training delivery • Defining success metrics and evaluating learning effectiveness • Creating, organizing, and maintaining a centralized inventory of learning assets • Utilizing AI tools and emerging technologies to accelerate content development

🎯 Requirements

• Bachelor’s degree in Instructional Design, Education, Communications, Human Resources, or a related field (or equivalent experience) • 3+ years of experience in instructional design, learning experience design, or a related role • Experience designing both virtual and instructor-led training programs • Strong experience developing e-learning, multimedia content, and structured curricula • Experience working in fast-paced, operational environments; healthcare or regulated industry experience strongly preferred • Familiarity with Learning Management Systems (LMS) and digital learning platforms • Proficiency in Microsoft Office (PowerPoint, Excel, Word) and collaboration tools (Teams, SharePoint) • Experience with e-learning authoring tools (e.g., Articulate Rise/Storyline, Vyond, Camtasia, Adobe Creative Suite) • Experience creating multimedia content (video, audio, interactive learning) • Understanding of SCORM/xAPI and learning analytics • Familiarity with CRM systems (e.g., Salesforce) and knowledge management platforms is a plus • Experience leveraging AI tools for content development or workflow optimization is highly desirable

🏖️ Benefits

• Competitive compensation • Medical benefits • Retirement plans • Wellness programs • Ongoing learning opportunities • Fun company events