
1001 - 5000 employees
Founded 2017
🤝 B2B
🏢 Enterprise
B2B • Enterprise
Full Potential Solutions is a global business process outsourcing and customer experience company that provides operations, customer retention, pre-sales, customer protection, and conversational AI design services. The company operates multiple locations including Bogotá, Manila, Davao and Pune and offers structured hiring, onboarding and training programs for employees and candidates. Full Potential Solutions focuses on delivering operational support and customer-facing services to clients while emphasizing employee development and scalable hiring processes.
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1001 - 5000 employees
Founded 2017
🤝 B2B
🏢 Enterprise
B2B • Enterprise
Full Potential Solutions is a global business process outsourcing and customer experience company that provides operations, customer retention, pre-sales, customer protection, and conversational AI design services. The company operates multiple locations including Bogotá, Manila, Davao and Pune and offers structured hiring, onboarding and training programs for employees and candidates. Full Potential Solutions focuses on delivering operational support and customer-facing services to clients while emphasizing employee development and scalable hiring processes.
• provide support, coaching, feedback, process improvement, performance management, and client management • drive team performance, manage outliers, coaching agents, and monitoring of calls • hire, train, coach, and lead sales agents • assist other management team members in identifying trends and establishing goals • ensure staff members are achieving desired service levels and take corrective action • prepare reports and analyze data to improve processes • continuously improve through feedback
• Active Active Property & Casualty (P&C) License or Personal Lines License • No prior disciplinary actions with state insurance commissioners • 3+ years of documented success as an insurance producer • 1–2 years of experience managing a sales team • Proven ability to manage high-volume outbound environments • Mastery of managing and distributing lead lists • Deep understanding of how to pivot a standard auto or home quote into a life insurance or umbrella policy conversation
• lucrative compensation program • medical benefits • dental benefits • vision benefits • opportunity for high-potential career growth
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