Product Operations Team Lead

🕒 May 7

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Fundraise Up

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤲 Charity

💳 Fintech

☁️ SaaS

Charity • Fintech • SaaS

Fundraise Up is a digital platform that revolutionizes the way nonprofits conduct online fundraising. It offers a suite of tools designed to enhance donor engagement and boost conversion rates, including optimized campaign pages, a checkout system, and pre-built UI components. Fundraise Up supports global fundraising with multi-language capabilities and provides comprehensive security features to protect both donor data and the fundraising process. It integrates seamlessly with various platforms and uses artificial intelligence to personalize the donation experience. Its mission is to maximize donations for causes worldwide through innovative technology and strategic partnerships with nonprofits.

📋 Description

• Be the primary entry point for new Product Ops initiatives — prioritize them, decide what gets resourced, and route what doesn't fit. • Lead major cross-team process changes: design the frame, align stakeholders, and drive adoption. • Own cross-team processes across the Product department (Product, Design, and Analytics) where central coordination is required. • Build and maintain shared frameworks and artifacts that improve clarity and consistency across the product team. • Identify and escalate systemic process problems that require cross-team or leadership-level decisions. • Drive AI automation of product workflows.

🎯 Requirements

• Process design experience. • Cross-functional influence. • Metrics-driven. • Bias toward scalability. • Full ownership of your domain. • AI automation fluency. • Fluent English (C1+). • Bonus Points: Product fluency, Background in product operations or program management, Familiarity with OKR frameworks, quarterly planning processes.

🏖️ Benefits

• 31 days of paid time off • 100% paid telemedicine plan • Home office setup assistance • English learning courses • Professional education budget • Gym or swimming pool membership • Co-working support • Fully remote work