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Clinical Assistant

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Logo of Fuze Health

Fuze Health

1001 - 5000 employees

☁️ SaaS

🤝 B2B

💊 Pharmaceuticals

SaaS • B2B • Pharmaceuticals

Fuze Health is a technology-led healthcare company that provides integrated pharmacy solutions, clinical services, and data-driven software to healthcare organizations, payers, employers, and life sciences partners. Through its FuzeRx digital pharmacy, Fuze Services clinical programs, and Fuze Technologies platform, it delivers API-powered prescription fulfillment, telehealth, diagnostics and genomics, patient engagement, and analytics to improve access, adherence, early identification of conditions, and outcomes at scale.

📋 Description

• Review and identify high-cost or therapeutically inappropriate medications prior to claim submission • Conduct outreach to hospice partners regarding medication alternatives and formulary considerations • Support efforts to reduce claim rejections, delays, and unnecessary medication-related costs • Maintain accurate medication profiles, eligibility information, and supporting documentation • Assist with medication claims research, prior authorization requirements, and claims resolution • Provide responsive, high-quality support to hospice staff regarding pharmacy benefit services • Train and support hospice staff utilizing multiple e-prescribing platforms • Manage multiple work queues, requests, and support activities while maintaining service-level expectations • Ensure medication records, user profiles, and system data remain accurate, complete, and up to date • Act as a liaison between hospice staff, clinical pharmacists, operations teams, and technical support personnel

🎯 Requirements

• Current Certified Pharmacy Technician (CPhT) certification or active Registered Pharmacy Technician license • Familiarity with medication claims processing, pharmacy benefit management, and prior authorization workflows • Experience researching medication discrepancies, eligibility issues, and claims-related inquiries • Demonstrated ability to provide professional, responsive support to healthcare clients and stakeholders • Ability to learn and navigate multiple software applications, pharmacy systems, and e-prescribing platforms • Strong verbal and written communication skills • Proven ability to manage multiple priorities, maintain detailed documentation, and work efficiently in a fast-paced environment

🏖️ Benefits

• dental, vision, and multiple group medical plans to choose from • 401(k) retirement savings plan • group life insurance • accidental death and dismemberment (AD&D) insurance • flexible spending account (FSA) and health savings account (HSA) • commuter benefits • employer-paid short-term (STD) and long-term disability (LTD) insurance • additional supplemental insurance plans • flexible vacation time • accrued paid sick time • 10 paid holidays • 2 floating holidays for full time non-exempt employees • eight weeks of paid parental leave for eligible employees • additional paid weeks for the birthing parent • 4 weeks paid caregiver leave • a Lifestyle Spending Account allowance each month

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