Pharmacy System Testing Manager

🕒 June 4

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $101.3k - $144.7k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💊 Pharmacist

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Gainwell Technologies

WebsiteLinkedInAll Job Openings

10,000+ employees

⚕️ Healthcare Insurance

💰 Grant on 2023-06

Healthcare Insurance • Human Services • Healthcare

Gainwell Technologies is the nation’s leading provider of digital and cloud-enabled solutions across the human services and public health ecosystem. With a mission-driven approach, Gainwell serves clients in all 50 U. S. states, focusing on improving health outcomes and delivering intuitive, human-centered experiences. Their comprehensive suite of solutions includes Medicaid Enterprise modernization, data analytics, provider services, and pharmacy solutions, all designed to advance the future of healthcare and enhance community well-being.

📋 Description

• Manages functional areas or department account leads on large accounts to ensure that business solution objectives are met • Identifies and manages the implementation of process improvements • Manages and develops demand forecasts with account teams on large accounts to assist functional areas or departments in planning and delivering end-to-end services • Identifies issues and recommends alternative approaches • Works with functional areas or departments to interpret and plan projects or workload forecasts • Provides advice and counsel regarding various results • Prepares, recommends and oversees development of operating and personnel budgets • Monitors spending for adherence to budget plans, develops and recommends variances • Performs and/or oversees budget analysis • Manages and approves expenditures for accounts in line with established policies and procedures • Manages complex relationships between delivery and consumer groups to ensure good client relations • Resolves issues and determines and implements appropriate course of action • Identifies and manages service improvements to increase customer satisfaction • Manages and ensures delivery of projects meet client and company expectations and needs • Partners with functional areas or departments to integrate new, enhanced and existing service offerings for accounts • Participates in developing new business proposals and introduces new technology to enhance business solutions • Selects and hires employees • Trains and evaluates employees to enhance their performance, development, and work product • Addresses performance issues and makes recommendations for personnel actions • Motivates and rewards employees including providing salary increases, bonuses and promotions within allocated budgets and company guidelines

🎯 Requirements

• 13 or more years of Leading end to end pharmacy testing strategy and execution across SIT, UAT, Parallel, regression and automation for large scale Medicaid PBM implementations • Own quality outcomes for pharmacy solutions, including claims (NCPDP D.0/F6), PDLs, DUR, rebates, encounters, and financial cycles • Provide senior level oversight of multi vendor, onshore/offshore testing teams, driving clear accountability, defect ownership, and delivery excellence • Partner closely with Product, Business, State to validate requirements, ensure regulatory compliance, and support production ready outcomes • Establish and report testing KPIs, quality metrics, and executive dashboards; proactively identify risks, dependencies, and mitigation plans

🏖️ Benefits

• generous, flexible vacation policy • educational assistance • comprehensive health benefits • 401(k) employer match • leadership and technical development academies