Business Process Manager – ICAM PMO

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $112.8k - $151.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Business Operations

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General Dynamics Information Technology

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1954

🔒 Cybersecurity

🤖 Artificial Intelligence

Defense • Cybersecurity • Artificial Intelligence

General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.

📋 Description

• Lead a small team of program/business analysts responsible for back-office operations for the ICAM program • Own back-office processes and improvements • Coach analysts and interface across program management, finance/contracts, engineering, and compliance • Ensure execution of purchase requests, procurements, asset management, deliverables, proposal development, subcontract management, and senior leader communications • Define, document, and improve back-office workflows and templates • Collaborate daily with PMO leads, Program People Managers, Finance/Contracts, and Engineering Leadership • Manage and develop analysts performing back-office business functions • Establish clear SOPs, templates, processes, and quality bars for program deliverables • Oversee several back-office activities, such as purchase requests, hardware/software asset management, program labor onboarding/offboarding, proposal development, and procurements • Interface with business support teams to facilitate data calls and task actions • Maintain the program deliverables calendar to track, consolidate, and ensure deadlines are met • Help ensure program compliance with internal and external policies • Prepare and support audits as required • Facilitate cross-functional working sessions to resolve process quality issues

🎯 Requirements

• Bachelor’s Degree (An additional 4 years of experience may be substituted in lieu of degree) • 5+ years related experience • Active or ability to obtain Secret security clearance • ITIL 4 Foundation certification • Proven experience supporting business/process operations, program analysis, or PMO roles • Demonstrated experience leading business process operations in enterprise IT programs • Advanced proficiency with Microsoft Office Suite and collaboration tools • Hands-on with SharePoint repositories • Strong written and verbal communication; proven ability to translate technical information into polished content for senior leaders and customers • Proficiency leveraging AI LLM for task efficiency and productivity

🏖️ Benefits

• Comprehensive benefits and wellness packages • 401K with company match • Competitive pay and paid time off • Paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave • 15 days of paid leave per calendar year to be used for vacations, personal business, and illness • 10 paid holidays per year • GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees • Short and long-term disability benefits • Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance