Service Now Developer

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $85.1k - $109.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥 Software Engineer

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General Dynamics Information Technology

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1954

🔒 Cybersecurity

🤖 Artificial Intelligence

Defense • Cybersecurity • Artificial Intelligence

General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.

📋 Description

• Design, develop, and maintain forms, flows, catalog items, integrations, etc. • Collaborate with developers, product owners, process owners, and platform engineers to define requirements • Support Agile ceremonies and uphold quality assurance throughout the lifecycle • Adhere to and enforce ServiceNow and OneGDIT best practices • Support platform upgrades, patching, and deployments • Participate in Agile software development efforts (standups, planning, grooming, estimation) to ensure quality delivery • Collaborate with Scrum Masters, Product Owners, and Developers

🎯 Requirements

• High school diploma required; AA or Bachelor’s degree preferred • 3 years of experience in prompt engineering, Now Assist and agentic AI • 5+ years of ServiceNow development experience within ITSM environment • Strong understanding of ServiceNow architecture, modules, and platform capabilities • Must be able to obtain ServiceNow Certified System Administrator (CSA) within 90 days of hire • Extensive experience designing forms, UI policies, client scripts, workflows, business rules, integrations, and custom applications • Familiarity with Agile/Scrum methodologies • Strong analytical, troubleshooting, and debugging skills • Excellent communication and documentation skills

🏖️ Benefits

• Comprehensive benefits and wellness packages • 401K with company match • Competitive pay • Paid time off • Flexibility: Full-flex work week