Technical Support Engineer

🕒 March 24

🏄 California – Remote

🏄 California – Remote

⏱ Part Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

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GE HealthCare

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1892

💊 Pharmaceuticals

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

📋 Description

• Provide remote and on-site technical support for XR/RF Modality • Use successful, effective field experience and knowledge to provide technical support to Field Engineers, Client Service Technicians, and customers • Maintain up-to-date knowledge of modality products, service expertise, and tools to maintain 'field advisor' status • Utilize the GEHC escalation process as needed • Manage and support improvements in business processes that maximize competitiveness • Work with Modality / Service Engineering, Product Engineering and field support specialists to drive product quality and serviceability

🎯 Requirements

• Associate's or Bachelor's degree in Electrical, Mechanical, or Biomedical Engineering, or related field AND a minimum 5 years of experience servicing mechanical and/or electrical equipment • Equivalent military education AND minimum 5 years of experience servicing mechanical and/or electrical equipment • High School Diploma/GED AND a minimum 8 years of experience servicing mechanical and/or electrical equipment • Minimum 5 years of XR/RF engineering experience as a Field Service Engineer II and/or Field Service Engineer III • Demonstrated ability to handle/resolve difficult technical issues with advanced knowledge of applicable systems • Demonstrated strong communication skills with the ability to clearly convey technical information to diverse audiences

🏖️ Benefits

• GE HealthCare offers a great work environment • Professional development opportunities • Competitive compensation