Senior Manager – ServiceNow Platform Architecture, Engineering

🔥 32 minutes ago

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GE Vernova

WebsiteLinkedInAll Job Openings

10,000+ employees

⚡ Energy

🚀 Aerospace

🤖 Artificial Intelligence

Energy • Aerospace • Artificial Intelligence

GE Vernova is a leader in the energy sector with over 130 years of experience, dedicated to electrifying the world while decarbonizing it. The company offers a broad portfolio of energy solutions including gas, hydro, nuclear, and wind power technologies, aimed at providing reliable, affordable, and sustainable energy. With a strong focus on innovation, GE Vernova plays a significant role in reducing the carbon footprint of global power systems and supports the transition to net-zero emissions by 2030.

📋 Description

• Own the complete ServiceNow platform lifecycle including multi-year roadmap development, investment prioritization, and alignment with enterprise digital transformation initiatives • Define platform governance frameworks, architectural standards, and development guardrails that balance innovation with stability • Drive platform value realization through metrics, KPIs, and business outcome tracking; demonstrate ROI and cost optimization opportunities • Partner with Enterprise Architecture and business leadership to ensure ServiceNow serves as the system of action for IT and enterprise workflows • Lead platform licensing strategy, entitlement optimization, and vendor relationship management • Design and evolve scalable, secure, high-availability architecture across all ServiceNow modules with expansion readiness for emerging capabilities (IRM, HRSD, CSM, Enterprise Architecture) • Manage release calendar coordination, deployment orchestration, and stakeholder communication across all ServiceNow changes • Lead, mentor, and develop a direct team of ServiceNow developers and administrators, fostering technical growth and career progression • Ensure platform adherence to SOX controls, audit requirements, and regulatory standards through disciplined SDLC practices

🎯 Requirements

• 8-12+ years of ServiceNow platform experience with demonstrated progression from technical contributor to architecture and leadership roles • Deep expertise in ITSM, ITOM, and SPM modules with proven ability to architect and deliver enterprise-scale implementations • Hands-on proficiency in platform administration, scripting (JavaScript, GlideAPI), Flow Designer, and Integration Hub • Strong working knowledge of REST APIs, LDAP, SSO/SAML, and enterprise integration patterns • Experience architecting and governing Common Service Data Model (CSDM) implementations • Demonstrated knowledge of Service Management in large corporations, particularly SACM and Change Management processes • Significant experience working in heterogeneous IT infrastructure environments with various systems, technologies, and platforms • 3+ years managing technical teams with demonstrated success in team development and performance management • Proven track record leading agile delivery teams, managing backlogs, and coordinating cross-functional initiatives • Strong program/project management capabilities with ability to manage multiple concurrent initiatives • Exceptional stakeholder management and executive communication abilities

🏖️ Benefits

• medical, dental, vision, and prescription drug coverage • access to Health Coach from GE Vernova, a 24/7 nurse-based resource • access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services • GE Vernova Retirement Savings Plan • tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions • tuition assistance • adoption assistance • paid parental leave • disability benefits • life insurance • 12 paid holidays • permissive time off