Senior Manager, Accounting

🕒 Yesterday

🇺🇸 United States – Remote

💵 $156k - $184k / year

⏰ Full Time

🟠 Senior

🧾 Accounting Manager

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Gladly

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

SaaS • B2B • Artificial Intelligence

Gladly is a customer service platform that centers on AI to enhance customer interactions. The platform offers an all-in-one solution with features like People Match®, real-time CSAT feedback, and personalized self-service options, integrating seamlessly with popular tools such as Shopify and Klaviyo. With a focus on enhancing efficiency and decreasing costs, Gladly supports communication across voice, email, SMS, and social media channels. Its AI-driven approach helps businesses drive revenue and promote customer satisfaction by prioritizing personal, lifelong conversations over traditional ticketing systems.

📋 Description

• Own the end-to-end month-end, quarter-end, and year-end close, ensuring timely, accurate financial statements under US GAAP • Lead complex revenue recognition under ASC 606 for subscription and usage-based models • Personally run bi-weekly payroll in ADP, and oversee accounts payable, expense management, and AR/collections • Coordinate annual audits and tax prep as the primary liaison with external auditors and maintain internal controls • Manage and mentor a team of two and partner with FP&A on budgeting and forecasting

🎯 Requirements

• 8+ years in accounting, with 3+ years managing or supervising • Hands-on, daily NetSuite expertise AND hands-on payroll processing in ADP or a directly comparable platform • Deep US GAAP with verifiable ASC 606 experience for recurring/usage-based SaaS revenue • A rare player-coach, equally comfortable owning technical and strategic accounting and personally running payroll and close • Bachelor's degree in Accounting, Finance, or a related field. Active CPA strongly preferred; Big 4 background highly desirable

🏖️ Benefits

• Competitive salaries, stock options, and comprehensive benefits • Generous paid time off, parental leave, and home office stipends • A fully remote work environment with opportunities for in-person team gatherings • A strong commitment to professional growth and an inclusive workplace where diverse perspectives thrive