Senior Product Manager

🔥 3 hours ago

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Logo of Global Payments Inc.

Global Payments Inc.

10,000+ employees

Founded 2000

💸 Finance

💳 Fintech

🤝 B2B

Finance • Fintech • B2B

Global Payments Inc. is a leading worldwide commerce platform, dedicated to facilitating global transactions. As a Fortune 500 company, it delivers cutting-edge technology and innovative solutions to over 4 million customers, handling approximately 66 billion transactions annually. The company is driven by a global team of approximately 27,000 experts focused on enabling commerce and supporting businesses of all sizes to grow effectively. With a commitment to diversity, equity, and inclusion, Global Payments Inc. supports talent development across various roles in technology, sales, customer service, and more, helping businesses streamline their operations and enhance their growth potential.

📋 Description

• Provides direction to product development and the overall process of the product and services function. • Builds products and services from existing ideas and helps to develop new ideas based on industry experience and contact with customers and prospects. • Increases profitability of existing products and services to developing new solutions which advance business objectives and client needs. • Builds strong working relationships with marketing, sales, support staff, product development and vendors plus senior management and key customers. • Manages the process from product development to product launch, ensuring execution is in line with project plan, for small or moderately complex new product initiatives or existing product initiatives. • For the International Business Segment, typical annual revenues for a small or moderately complex product initiative would be approximately $250k or less. • For assigned products, owns, manages, and communicates a product roadmap, including collaborating with industry analysts to form competitive analysis, and with delivery, sales, and relationship management teams to determine prioritization, development, and ongoing costs of delivery, and market positioning. • Manages the details of product backlog and ensures continual enhancements to existing products. • For assigned products, develops the "go to market packaging" for existing products or smaller product initiatives and supports the "go to market" strategy on the new or more complex product initiatives. • Collaborates with product marketing to develop product marketing strategies based on established product objectives, costs, and value proposition. • Reviews research with product marketing to quantify value proposition for inputs to pricing analysis and marketing collateral. • Defines pricing strategies for new and existing products considering competitive pricing models, target customer segment base, internal costs, value proposition metrics (e.g., savings to clients, process costs, etc.), and market acceptance and adoption rates. • Participates in defining alternative models complete with benefits, and present final pricing recommendations to executive management for adoption. • Develops business cases requiring minimal analytical skills for new product functionality to serve as inputs to decision-making, prioritization, pricing, and client value proposition. • For assigned product initiatives, collaborates with company business leaders, industry analysts, sales, IT, legal, strategic marketing and relationship management teams to define product goals, objectives, market positioning, and pricing strategies. • Complies with established methodology for managing product strategy. • Follows a structured, repeatable process for collecting and analyzing market research, to include industry publications, analyst research, experiential research, client surveys, etc. • Supports the strategic planning approach for summarizing and communicating the results of aggregate research. • Participates in product concept and requirements workshops with clients and internal development teams in pursuit of product requirements, objectives, and architecture decisions. • Documents workshop results in a format suitable for consumption by all audiences, including interactive review and feedback from clients and internal parties. • For assigned products, supports the collaboration with product delivery and technology architecture to validate detailed design, particularly to ensure that product objectives and key requirements are met and aligned with the market needs and the business unit strategy. • Completes required documentation and provides design direction, testing support, and general assistance to delivery team, as needed, during the execution phase of product development consisting of moderate complexities and scopes.

🎯 Requirements

• Bachelor's Degree • Relevant Experience or Degree in: Business or Computer Science; Combination of relevant training and/ or experience in lieu of degree • Typically Minimum 6 Years Relevant Exp • Experience in similar business product services and/or external customer/market experience

🏖️ Benefits

• medical, dental and vision care • EAP programs • paid time off • recognition programs • retirement and investment options • charitable gift matching programs • worldwide days of service

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