Goodwill Industries International
51 - 200 employees
Founded 1902
🤝 Non-profit
📚 Education
🌍 Social Impact
💰 $4.5M Grant on 2019-07
Non-profit • Education • Social Impact
Goodwill Industries International is a nonprofit organization that supports a network of over 150 local Goodwill organizations across the United States. It focuses on providing job training, career resources, and support services to individuals looking to overcome barriers to employment. By facilitating donations and thrift shopping, Goodwill aims to create opportunities for individuals to improve their lives and contribute to their communities, emphasizing sustainability and social impact.
Junior Technical Admin, Case Management System
Job not on LinkedIn
🕒 May 21
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Goodwill Industries International
51 - 200 employees
Founded 1902
🤝 Non-profit
📚 Education
🌍 Social Impact
💰 $4.5M Grant on 2019-07
Non-profit • Education • Social Impact
Goodwill Industries International is a nonprofit organization that supports a network of over 150 local Goodwill organizations across the United States. It focuses on providing job training, career resources, and support services to individuals looking to overcome barriers to employment. By facilitating donations and thrift shopping, Goodwill aims to create opportunities for individuals to improve their lives and contribute to their communities, emphasizing sustainability and social impact.
📋 Description
• Supports the configuration, administration, and technical operations of the case management system. • Focuses on user access management, environment support, SQL-driven data validation, and technical issue triage. • Translates business requirements into technical solutions using MS SQL Server and custom internal programming. • Provides Tier 1 and Tier 2 customer support. • Completes new implementations as part of a team. • Responsible for ensuring data integrity and establishing reporting confidence.
🎯 Requirements
• 3-5 years’ experience with Relational Database Management Systems. • Intermediate SQL skills. • Ability to operate in various roles within a cross-functional team of super users, grant managers, case managers, and program directors. • Experience with non-profit case management product or project development experience a plus. • Established background in testing software or services in partnership with mission leaders, program leaders, and grant managers. • Ability to write functional requirements and technical specifications. • Excellent analytical skills and data management abilities. • Ability to prioritize user support requests.
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